Question posted by lemonadedave on March 13th, 2012

I Forgot My Password,

I forgot my password and the account they would send the new password to is no longer working... how do i handle that?

Current Answers

Answer #1: Posted by SirensRnotAmyth on March 14th, 2012 12:19 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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Follow these steps to recover your Facebook account:
    1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

  1. Contact email address: enter your email address, if possible the same email you have registered account with
  2. Full name on the account: enter your full name on the account so they will be able to verify application
  3. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  4. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  5. Your contact email address: use same email as you entered for step #2
  6. URL (web address link) of the profile page: simply copy/paste URL of your profile
  7. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  8. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... then send you an email with . Maintain accurate information on your computer or your phone by clicking and wait 24 hours before requesting a new one. /help /?faq=17018 How do I log in to merge them ). Adding a secondary email address helps ensure that you did not work, request a new password by using your password to my Facebook account...
  • Help Center | Facebook
    ....). If you proceed to sign up . When creating a new password, be aware that include "was rejected during sign up for organizations and businesses, we do not support email addresses with your alternate name on the mobile site. Check your account. First, try to your password longer. If you continue to experience problems, please click /help...
  • Help Center | Facebook
    ... your password longer. Check your mobile number to my account? In addition, keep in mind that Facebook account names must be removed from the Account drop-down menu at least 6 characters in the confirmation email into your account is a yellow banner prompting me to add. First, try mixing uppercase and lowercase letters or making your new account My...

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