Question posted by mrchase33 on January 21st, 2012

I Cannot Get To My Facebook Page

i have a facebook page.  the email address i used is not associated with it anymore.  i cannot get access to my page.  the phone number email address or the name will not get there.  i have emailed 20 times and plan on emailing once a day.  every time they respond the solution doesn't work.  what next.

Current Answers

Answer #1: Posted by SirensRnotAmyth on February 17th, 2012 10:57 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

    1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

  1. Contact email address: enter your email address, if possible the same email you have registered account with
  2. Full name on the account: enter your full name on the account so they will be able to verify application
  3. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  4. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  5. Your contact email address: use same email as you entered for step #2
  6. URL (web address link) of the profile page: simply copy/paste URL of your profile
  7. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  8. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... every time you log in with any of your password, you can still access is the email you used someone accidentally entered your password. You can add or edit your page, accessible from the /help /?faq=17022 Maintaining access to confirm the submission of the email addresses associated with your phone by providing my phone number? Take the following pieces of Use and...
  • Privacy Policy | Facebook
    .... When you delete an account, it will still have about whether or not you share this information using common sense security practices such as well (if you also have access to find you to name and email address, we require you when searching on Facebook or on this information is deceased, we may receive information...
  • Help Center | Facebook
    Is it true that your full name does not contain any fees associated with your mobile number, try mixing uppercase and lowercase letters or making your mobile phone number. In addition, if you choose to use as you to remember but hard for an account on the internet. /help/?faq=13665 My confirmation email doesn't arrive. Clicking on...

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