Facebook Account Suspended

Hello, My facebook account had been suspended. The reason given while I try to login is: "We observed your account has been accessed from an unknown location". After this, it shows a page where it is supposed to verify your account by asking some questions. But, before it goes to the verifying page, it gives the message " You could not answer the questions correctly, For security reasons, you can verify your account once every hour, please try then" My concern is: I am not asked questions even if I tried with a gap of 4 hours. I guess, someone has hacked into my account and is trying every hour/minute, so I could not give the genuine answers. Please help anyone, if you could. Thanks.

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Answer #1: Posted by Odin on July 22nd, 2010 5:45 AM

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Odin

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If you believe your account has been hacked but your login email address is useable, you can secure your account by resetting the password from this page, or by selecting the "Forgot your password?" link that appears above the password field on the login page. An email will be sent to you with steps for completing the process.

If your account has been hacked and the login email on your account has also been compromised or changed by the hacker, you may send Facebook information about the account so Facebook can look into the issue and possibly restore access. Click here to submit your report.

The above is based on this Facebook page, which you might wish to consult for further guidance.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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