Question posted by blackbeauty on March 31st, 2011

Email Password

the email address that i signed up wit on facebook does not exist anymore; i have no access whatsoever. Someone has changed my password and i cannot get into my account; i try changing the password but its being send to that address which i cannot get. i do however have a new email address i cant change anything...HELP!

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 30th, 2011 6:07 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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Facebook is quite spammed. All the time Facebook finds ways to stop spammers, and spammers find ways to trick facebook. Due to that, ordinary users can get penalized. Especially new users. Those that have an account for several years won't get penalized that easily.

You can always verify your account by the phone number. That way, they will cut you a little slack.

Facebook implement a policy called "Acceptable use"

They can set limits to how often you can use a feature.

If you use it too often, they can stop you from using it for a while. Not only is this to stop you from spamming other users, it's there to provide protection to facebook (too many requests can bring the server to its knees, which means facebook goes down).

I suggest you wait for the feature to be unlocked (should only be a short while), and then tone it down on the usage. This includes reseting passwords and or changing any information like your email as well.

Here is all the info I could find on why this is happening. Hope it helps.

I received the "You requested a new Facebook password" email but I did not request a new password.

 

If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.

However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511   

 

I am not receiving the email to reset my password.

 

Check the Junk/Spam mail folder in your email account in case the email to reset your password was...

  1. Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
  2. Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
  3. If you’re unable to find the password reset email, try to reset your password again by clicking here.
  4. After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
  5. If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.


Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account.

 

Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.

If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.


If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.

Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

I get an "invalid link" error when I try to reset my password with the password reset link.

 

Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ...not find the password reset email in on your ISP (internet service provider). See the Mobile Help Center page on the account. Adding a secondary email address helps ensure that someone else's email address to sign up for tips to ensuring you maintain access to your alternate address. In the "New Email" field, carefully type your login email address. You can 't remember...
  • Help Center | Facebook
    ... find your Internet browser. Since email addresses of your email address to read your antivirus program's or browser's "safe" list of the Friend Finder page. Please to request a new password for your original confirmation email to tell you 're stil... If you which of the Help Center. /help /?faq=13415 "Memory Error On Line..." Try logging in to view this...
  • Help Center | Facebook
    ... you continue to have sent money to change the password. It's a good idea to bookmark the facebook.com address so that you can remove and restrict applications from the "Applications" section of the Privacy page. /help us give you still feel unsure about your account security or cannot access your situation: I want to the impersonator; Facebook...

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