No Customer Support At Fb

my account was hacked and I have not herd 1 thing from fb, sent them my gov issued ID and everything,,,had got a new cell number an forgot to change it on my fb page, now cant even get the dam code sent to me, I did the suport and nothing now for 12 hrs, had to call and cancel my bank accounts also, this is beyond aggrivating, any help is appreciated or I will be calling a lawyer as I just had spinal surgery and this added stress has coused unreal pain for me :(

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Answer #1: Posted by Odin on October 8th, 2014 7:06 AM

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Odin

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Sorry for your problems. Facebook is a free service with, as you've seen, limited customer support. Compormised accounts can present a tough problem in any case. The procedure to follow is to submit https://www.facebook.com/hacked to restore safe access. If you've already done that I'm afraid there's nothing more to be done. It's likely you'll achieve resolution, but I can't give you a time frame.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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