Question posted by JJav3 on December 15th, 2012
My Greetings:I Had A Transaction Few Days Ago The Number Was
And transactionfb.ca ; I had a order for $20.27
my question is : why you charge twice when you send me a receipt for $20.27 only you never sent me for doble charge .
Please take away if you mistake any amount of product you set for me and please take my money back
Current Answers
Answer #1: Posted by Odin on December 15th, 2012 7:09 PM
You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's Facebook's contact information:
If the charges were not authorized, your best course is probably to dispute them with your credit/debit card provider. You can also complain to the California Dept. of Consumer Affairs, at 916-445-1254.Facebook.com
Mark Zuckerberg, CEO
1601 California Av.
Palo Alto, CA 94304
(650) 543-4800
[email protected]
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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