Question posted by ronnilowery on March 30th, 2012

I Have Multiple Charges On My Card To This: Check Card Facebook Com Vhzr322xk W

I dont know what these charges are but I have 3 charges in the last 3 days and I didnt make them. I need to know who to talk to to get them removed!

Current Answers

Answer #1: Posted by Odin on March 30th, 2012 2:05 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Facebook unfortunately does not currently offer personal support. There are basically three ways of obtaining help from Facebook:
  • Navigate from www.facebook.com/help to a section most likely to answer your concern. A few of these offer email support.

  • Use the help search bar at the top of that page (and the other help pages).

You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's the contact information:

470 Emerson St.
Palo Alto, CA 94301
(650) 543-4800
[email protected]

If the charges were not authorized, your best course is probably to dispute them with the credit/debit card provider. You can also complain to the California Dept of Consumer Affairs, at 916-445-1254.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... receive any impressions. You cannot remove your ad was disapproved before it received any verified credit cards your primary credit card without first making anothe... If your ad has not received any clicks or impressions yet, then you will not find any impressions or clicks, you for accrued advertising charges, your Ads Manager and then...
  • Help Center | Facebook
    ...=14684 Why did I receive a charge for each credit card charge, please click on the description next to the charge you to be able to ask why the authorization has not been removed even though it included charges for ads that your bank, which is the 'Daily Spend Limit' on the same day. It is simply a temporary authorization...
  • Help Center | Facebook
    ...Facebook, enter their ads account, create, edit and delete ads, add and remove credit cards, and export ad reports. Go to the Facebook Ads Help Center Svenska Nederlands...multiple advertising accounts, you want to multiple advertising accounts? Choose the access level and click Add. You'll need to add them to my advertising account also see your funding sources, and accrue new charges...

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