Question posted by motors121 on August 19th, 2010

Please Help

I have a question and I need some assistance.  There is a post on my profile wall/news feed that I did not send.  I don't know if someone hacked into my accout or what, but I want this post removed.  How do I do that? Please help.... thanks, jim

Current Answers

Answer #1: Posted by Odin on August 20th, 2010 4:53 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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It's possible that malicious software was downloaded to your computer or that your password was stolen by a phishing website designed to look like Facebook. Here's what you can do: 
  1. Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
  2. Reset password: From the Account Setting page, you will need to create a new password. Be sure that you use a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
  3. Never click suspicious links: It is possible that your friends could have unwillingly sent you spam, viruses, or malware through Facebook if their accounts were infected. Do not click this material and do not run any .exe files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as it will contain important security warnings and protection features.
You may report the issue to Facebook, here, so it can investigate and take appropriate action.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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