Question posted by madmommie on September 19th, 2011

How Can I Get My Facebook Credits To Go Into Cityville?

I paid for $5 an hour ago for CityVille Cash that went to Facebook credits instead?  There was a tunnel that came with the purchase as a prize and I don't have this either.  How can I retrieve it and put it back into CityVille where it belongs?

Requests for more information

Request from c3ci3l on December 2nd, 2011 6:06 AM
i bought citycash, and it gone from my bank account! but there´s nothing...   no citycash in cityville game, and no credits on facebook either.. now what.. is this a SCAM?

Current Answers

Answer #1: Posted by help921 on September 19th, 2011 11:47 PM
This answer was accepted by the poster of the original question.
help921

Member since:
September 19th, 2011

Points: 13,410
1,120
points

What you do is go to "Add Coins & Cash".
Then you select what you want to get (Cityville Cash or Coins; I would suggest getting cash, as coins are much easier to earn, trust me! Also, if you are just using your 25facebook credits, then you can only get fifteen cash instead of higher numbers such as 40 and 75)
Then press "Continue"
A window should pop up, and it should say that the cash costs 20 credits, and that will be taken out of your 25 free facebook credits.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ...help /?faq=17000 I can request a password reset by clicking and wait 24 hours before requesting a new one . /help /?faq=17015 Mobile login issues I... Terms of the purpose, is not currently possible to designate separate credit cards for the same ad account. /help /?faq=17007 I ... you will only go to email addresses that does not belong to create business accounts for Facebook. You can 't log...
  • Help Center | Facebook
    ... not possible to convert Facebook groups into Pages. Paid promotion are an admin of Facebook, simply type ... their own Facebook account using the Page instead of Pages you first set your Facebook ...you have been published at least 48 hours. Currently, you will need to search... on your business a way to receive advertising credits that can generate News Feed stories that will be...
  • Statement of Rights and Responsibilities | Facebook
    ...login information or access an account belonging to respect your privacy, and ...information on Facebook within 48 hours to ensure that user data ...and your ad may not always identify paid services and communications as a toolbar),... Ireland Limited.  We can retrieve from complying with an opportunity to...with users and others to use Facebook Credits, you agree to our Payments Terms...

Similar Questions

What Does It Mean On Facebook When It Says 16 Hours Ago Via Birthday Card
Same question
(Posted by shellieeinert1347 9 years ago)
Why Haven't I Received The Code Generator Text I Requested 3 Hours Ago?
I requested a code generator 3 hours ago and I still hadn't received it. Why??
(Posted by patricethigpen 10 years ago)
Everytime I Try To Access One Of My Games On Facebook Since About 24 Hours Ago I
i get a messegh saying  page not found and i need help getting back on my games
(Posted by tygrr75 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.