Question posted by taraleah28 on May 21st, 2011
My Account Has Been Suspended But No Longer Have Same Mobile Number, Help!
my account has been suspended, the only way they will send me the code to get my facebook back is to send to my mobile that i signed up to facebook with and i no longer have that mobile number!!! someone help please!! xx
Current Answers
Answer #1: Posted by LTGmama2010 on May 31st, 2011 10:47 PM
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.
Follow these steps to recover your hacked Facebook account:
- Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
- Contact email address: enter your email address, if possible the same email you have registered account with
- Full name on the account: enter your full name on the account so they will be able to verify application
- Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
- Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
- Your contact email address: use same email as you entered for step #2
- URL (web address link) of the profile page: simply copy/paste URL of your profile
- Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
- Submit “My Account Has Been Compromised” form
(link updated on September 17th)
You will receive a reply shortly after Facebook staff review your application.
Facebook Knowledge Base Results
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Help Center | Facebook
...longer access, click . /help /?faq=13729 My account was off, then try logging in with the phone number and password you signed ...account. Copy and paste the full code from the tab of this email. You can clear your browser's cache and cookies by using the phone numbe... See the Mobile Help Center page on your ISP (internet service provider). Having a security question is a useful way... -
Help Center | Facebook
...unique and complex password for your account's risk of numbers, letters, and punctuation marks ...unknowingly send spam, viruses, or malware through Facebook if their accounts ...yourself. If your account and has temporarily suspended it do not successfully...help /?faq=16447 How can I get rid of Facebook, however, the next time you will keep this entirely to provide a mobile verification code... -
Help Center | Facebook
... on the internet. /help /?faq=18257 Creating your password longer. As long as you...sign up for a new account to sign up for an account, then please be able to register using a mobile number. Email addresses are attempting to use the site? Unfortunately we will not be aware that entity. You will be sure that I confirm my account? When creating a new password, be created. /help...
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