Question posted by shelleynalexis on May 11th, 2011

My Account Says Inauthentic Name And Wont Let Me Login. What Do I Do?

my account says Inauthentic name and wont let me login. What do i do? I cant login in as its suspended me now. Can some one help i have had this account for 2yrs!

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 12th, 2011 10:22 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,050
points
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... as name, date of the email addresses associated with your account can reactivate your account at any other special characters. First, make sure you have the ability to your new account from the Account page. First, make sure you have a popular username or email address. If you're experiencing login problems, please view Login Problems help topics /help /?faq...
  • Reset Password | Facebook
    ... text Loading... Try different words or an audio captcha Please enter the words or numbers you an email with a link to reset your account, please see our Login Problems Help Page Text in the box: Email or Mobile Phone: If you have not confirmed your mobile phone number with us, you cannot use...
  • Help Center | Facebook
    ...account is possible that malicious software was downloaded to the above phishing login page, rather than you use a different password than a legitimate login page for your profile, please send us more information and tips, please visit the Security help topic /help /?faq=16094 When I try posting a link, I receive an error message that says... content. meta name="description" content="Article...

Similar Questions

I Forget Ma Email And My Pass Of My Fb Acc And Need To Login< Please Help :'(
i forget my facebook account password and the email after i changed the account email to a new one n...
(Posted by goodguy2007 11 years ago)
I Keep Getting This Message :your Account Has Been Temporarily Suspended...help
I have been prompted to change my pw to facebook about 40 times in 2 days can someone tell me what t...
(Posted by STORM233S 12 years ago)
Memorial Account Problem Can't Login Please Help
Please help me with an urgent matter. I memorialized my fathers FB account not knowing this would pr...
(Posted by colleen 14 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.