Account Blocked

my original account was my name :sheryl rubin galiano...facebook has since blocked that account where i have my pictures including my son's wedding. i even contacted and paid for a tech support company to provide a state issued id...my florida driver's licence. they advised me to set up another account in my married without my maiden name, although tat is the account more people then not have known be by that name. please advise for my original account is still active for others can see that account but i cannot. i would prefer my original account with my pictures and i believe in spending $169.00 to resolve this issue , what else could i do as i am not that teck saavy and i was at a loss. your customer service line provides no help...you must be able to service your accounts in a much better fashion. please advise as to a solution to my dillema.i am keying in your validation code as i see it...of course it tells me it is wrong...you know i have multiple sclerosis and there may be times i don't see things clearly...but i have a feeling ...no one cares!

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Answer #1: Posted by SirensRnotAmyth on October 27th, 2011 8:30 AM

SirensRnotAmyth

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October 29th, 2010

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I dont work for facebook, im a facebooker just like you that has had the same issue. I found this acticle, and it helped me. I hope it helps you too. Good luck.

These days there are many ways a facebook account can be hacked easily and many people are falling victims to these hackers. Its very easy to get trapped by hackers, they use more sophisticated methods to do it. And are you in such a situation? Do you want to recover your facebook account back ?

There should be any thing to worry in this case. Before losing hope there are some things that can be done to restore your Hacked Face Book Account back.

First of all you can try resetting your account password on facebook. But this could help only in rare cases, because most hackers are intelligent and they surely will have changed the default email address. But if some body got (though the chances are extremely narrow) logged into your account and has changed only the password of your face book account, this might help you restore hacked facebook account password and gain access to your lost account.

But things get much more worse when the hacker changes the email address in your Facebook Account. You’ll no longer be able to reset the account password and gain access to the account.

But there is a way.

Face Book provides a contact page for you to help you to in recovering the hacked account .

Visit http://www.facebook.com/help/contact.php?show_form=account_compromised

Inside the contact Form You need to Fill in the Following Details Correctly.

Full name on the account:

Enter the Full Name as you have given in Your Face Book Account.

Network(s) the account belongs to:

Enter the names of the networks you have joined. Include as many as possible.

Email addresses that may be affiliated with the account:

This is the email address you used as username to login to face book.

Your contact email address:

Enter a email address you can be contacted by facebook. They will contact you regarding this issue.

URL (web address link) of the profile page:

Give the link to your facebook profile address.

Description and steps to reproduce the issue:

Provide as much as information in here regarding how your face book account was hacked etc. It is recommended to include the time and date when you were able to access your account for the last time. These give better chances to restore the hacked facebook account.

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