Question posted by jeffwpcs on January 31st, 2012

I Have Been Locked Out Of My Fb Account

I have 2 accounts 1 personal 1 business,locked out of business account, sent them my passport no responce

Current Answers

Answer #1: Posted by SirensRnotAmyth on February 16th, 2012 5:41 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,100
points

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

    1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

  1. Contact email address: enter your email address, if possible the same email you have registered account with
  2. Full name on the account: enter your full name on the account so they will be able to verify application
  3. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  4. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  5. Your contact email address: use same email as you entered for step #2
  6. URL (web address link) of the profile page: simply copy/paste URL of your profile
  7. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  8. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ...business account? You can request a password reset by following steps: Go to your new account from the email you received into their account...enter your personal account or profile. Please note that you forget your account, should you..., your problem may be sent to merge accounts. Having a security question...log in after making sure your caps lock key was hacked or phished. Note...
  • Help Center | Facebook
    ...a Wall post or story? For more information regarding a user's account to more restricted privacy setting. Facebook allows you to remove these... certain person to view content, click on the drop-down menu at the top of my Wall for the lock icon. ...16267 How to a more restrictive settings. /help/?faq=14468 Wall posts were sent from " field. /help /?faq=13525 I restricted a user from my...
  • Help Center | Facebook
    ...is determined by your primary Facebook email address. Although we sent to "Public Search" and click "See preview." Update ... personal information? From the Privacy Settings page Follow the "View settings" link under 18) who ... Directly from the Account drop...which you are controlled by the "Posts by clicking the lock icon directly from the "Basic Directory Informat... Alternatively,...

Similar Questions

My Fb Account Is Locket.
my fb account is locket. when they ask for my birth date,i fill my birhday but they say, ur birth da...
(Posted by rahuldatir14 10 years ago)
My Fb Account Has Been Hacked By Someone Please Tell Me How I Locked My Fb Accou
please permanently blcock by fb account
(Posted by deepalikhosla85 11 years ago)
Please My Fb Account Is Locked Please Do It Unlock Plzzzzzzzzzzzzzzz
please my fb account is locked please do it unlock plzzzzzzzzzzzzzzz
(Posted by salmankhan467 11 years ago)
Locked Out/can't Locate Fb Account
My husband used my e-mail to start his FB account. His is fine but mine is not. Tried to do the 3 fr...
(Posted by tkokim22 12 years ago)
How Can I Access My Disabled Fb Account?
someone is ressetting my password, then when i set my own password they immediately disabled my acco...
(Posted by delunaa70 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.