Question posted by pastaman3 on May 3rd, 2011
Recently Rented Car From Enterprise For $970.00 For 1wk And 6days/thru Priceline
I recently rented a car from Enterprise for $970.00 for 1wk and 6days. From 4/18-4/30.(picked up at Ft Myers FL, RSW Airport) thru PRICELINEAfter I received my confirmation/trip# 164-930-613-57 you sent me an email at a lower rate $707.00. I didnt try to resubmit the new offer as I was CONCERNED that I would be charged twice at both rates...I then called a Priceline Cust/Serv representive requesting a new resevation# at the new/lower rate and I was told to present the email showing the change in price.When I gave the enmail to the person @ the Enterprise desk in Ft. Myers, FL RSW Airport before picking up my rental car; he said without checking that the lower price would not be honored BY ENTERPRISE.He told me to take the matter up w/ Priceline/customer service.Hence i'm writing to you now aSking for your help to get me the lower price as stated in your emailUnfortunately I dont have a copy on my computer or the printed copy I handed to the Enterprise rep which he didnt return to me.I'm ASKING FOR YOUR HELP NOW TO RESOLVE THIS ISSUE AND OFFER ME A REFUND FOR THE DIFFERNCE OR A CREDIT TOWARD MY NEXT RENTAL.
My wife and I have been renting cars thur Priceline for well over two years at least 3x yrly.
I thank you in advance for any help you can offer me.
Richard F. DeLeo --trip#[email protected]
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