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Emerson CKS1521 Support Question

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Question posted by isaiahswift5464 on July 17th, 2023

No Sound On My Emerson Smart Set Alarm Clock Cks1521

hello i just wanted to reach out and try to get help with my Emerson smart set alarm clock. The issue I'm having is it has no sound at all. The alarm has no sound the radio has no sound and the Bluetooth has no sound. I've tried unplugging it from the wall outlet and I've removed the battery from the alarm clock and I left it unplugged and the battery removed for a week and it still won't work or reset. If you can help me with this issue I'm having it would be very helpful and appreciated! I've only had the alarm clock for a year and it's always worked great until now all of the sudden.thank you so much for your time and any help you might have to offer.

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Answer #1: Posted by SonuKumar on July 17th, 2023 10:06 PM

This answer was accepted by the poster of the original question.

SonuKumar

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There are a few possible reasons why your Emerson Smart Set Alarm Clock CKS1521 may not be making any sound. Here are a few things you can check:

Make sure that the volume is turned up. You can do this by pressing the VOL+ or VOL- buttons on the clock radio.
Make sure that the mute button is not pressed. The mute button is located on the top of the clock radio.
Make sure that the alarm is set. You can check the alarm settings by pressing the CLOCK SET button.
Make sure that the clock radio is plugged in. If the clock radio is not plugged in, it will not be able to produce any sound.
Try resetting the clock radio. To do this, press and hold the MODE and TIME ZONE buttons at the same time for 4 seconds.

If you have checked all of these things and your clock radio still is not making any sound, then you may need to contact Emerson customer support for assistance.

Here are some additional tips:

If you are using a Bluetooth speaker with your clock radio, make sure that the speaker is turned on and that it is paired with the clock radio.
If you are using the clock radio's built-in speakers, make sure that they are not blocked by anything.
If you are still having trouble, you can try updating the firmware of your clock radio. The firmware is the software that controls the clock radio's operation. You can update the firmware by downloading the latest firmware from Emerson's website and following the instructions.

I hope this helps! Let me know if you have other questions.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Emerson CKS1521 Manual Pages

User Manual - Page 2

REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. 18 fr 12 Enjoying Audio Sources via AUX IN Jack 10 Listening to FM Radio WARNING DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.