Question posted by Thedtuckers on January 25th, 2014
Serial Code
I lost my serial code for The Sims 3 & University Life. I was wondering how I could get a new one without paying anything? I haven't installed it before.
Current Answers
Answer #1: Posted by SoCalWoman on January 25th, 2014 8:02 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello thedtuckers,
I will assume you purchased the Sims 3 game, but have not used the code to install game as of yet. And now, you do not know what happened to the code provided at the time of purchase.
If correct, You can review the Sims 3 Help link at the EA Games website, which is solely about Sims 3 issues, including retrieving a lost serial code.
If you don't see a resolution for your issue then you will likely need to contact EA Customer Support.
You can do this by:
- Using the following form (best option)
https://help.ea.com/en/contact-us/new/?product=the-sims-3&category=codes-dlc-promo
Once there you should ensure the form is for Codes and promo codes from the drop down menu and click continue to begin submitting your request
- Or by calling 866-543-5435 Mon-Sat: 9am-9pm CST
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~It always seems impossible until it is done~
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