Frigidaire Model Ewflw65hts Fabric Softner Not Working

After a period of time, detergent and fabric softener may build up in the dispenser drawer causing it to not work properly. It is recommended for residue to be removed once or twice a month. The best way to clean the dispenser drawer is by:

• Removing the drawer by pulling the drawer out until it stops.
• Reach back into the left rear corner of the drawer cavity and press down firmly on the lock tab. Pull out the drawer.
• Remove the insert from the fabric and bleach softener compartments.
• Rinse the drawer and insects with a combination of ¾ cup liquid chlorine bleach and 1 gallon hot tap water to remove traces of accumulated powders and liquids. Large amounts of fabric softener residue may indicate improper dilution or more frequent cleaning is required. Rinse well with tap water. To clean the drawer opening, use a small brush to clean the recess. Remove all residues from the upper and lower parts of the recess.
• Replace the insert by pressing it in place until you hear a light click. Return the dispenser drawer.

If these basic troubleshooting tips prove ineffective, then the solenoid that lets the water into the fabric softener dispenser may be fault. At this point, I would recommend having a service technician to diagnose the problem before investing in unnecessary parts.