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Electrolux EL7020A Support Question

Electrolux EL7020A Support Question

Find answers below for this question about Electrolux EL7020A - Home Care Oxygen3 Canister Vacuum.
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Question posted by ebentley on August 16th, 2012

No Power

power source checked  bag switch is working

Current Answers

Answer #1: Posted by chrisalfaro on August 17th, 2012 6:26 AM
This answer was accepted by the poster of the original question.
chrisalfaro

Member since:
August 17th, 2012

Points: 1,110
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There are two things I would recommend checking.  The first is the cord reel and the second is the main PCB in this unit, known as the SUMO board.  In order to check either of these you will need to remove the Rear Cover from the top of the canister.

First you need to remove the two screws hidden beneath the display panel (where the lights are on top of the canister).  To do this pry up the panel using a flat head screwdriver and then remove the two screws that you find underneath. 

Next you will need to release two tabs that are holding the cover on, these are located in the dust bag compartment.  Position the canister so that you are facing the dust bag compartment and open the lid.  To the outside of each of the lid hinges you will see a small rectangular opening in the housing.  Take your screwdriver and press in either opening until you feel the tab disengage.  Once these are disengaged you can lift the rear cover off of the canister.

From here you can check to see if you have power coming in through the cord reel to the SUMO board.  If you do then your cord reel is good.  If you inspect the SUMO and notice that the fuse is blown on the board then it will need to be replaced, along with the plastic telescopic wand, which may have caused the damage in the first place.

Depending on your comfort level with this type of repair it may be more advantageous to bring the vacuum to your local service center.  To find the one closest to you click on the following link and enter your city/zip:

http://smallappliances.electroluxusa.com/en-US/Customer-Support/Service-Locator/

Related Electrolux EL7020A Manual Pages

Owners Guide - Page 2

... appliance has a polarized plug (one way. Check the cleaner for repair. 2 WA R N...unplug the cleaner. Turn off switch on (l). Place cleaner on ...8226; Use extra care when cleaning on stairs...work area well lighted. • Unplug electrical appliances before vacuuming...bag or filter(s) in any opening blocked; Do not allow to an Electrolux Authorized Service Center for a possible source...
Owners Guide - Page 3

... opted for ? The Electrolux Oxygen3™ Upright is the only vacuum cleaner that your vacuum is to help you take care of our appliances, this design was created to hear from you think about your new vacuum. 3 And the Optimum sensors give you like ? And the best way to a cleaner home with superior cleaning, leading to...
Owners Guide - Page 21

...we are not covered by unauthorized service or the use , such as disposable dust bags, fans, filters, drive belts, brush roll bristles, impellers and cleaning. You may ... you specific legal rights. R E G I S T R AT I O N Please register your new Electrolux home care product electronically by negligence, abuse, or use not in accordance with the Owner's Guide are offering you a special one...
Owners Guide - Page 24

Printed in U.S.A. www.electroluxusa.com 75865 ©2005 Electrolux Home Care Products Ltd.

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