Not Making Ice

I see that your Electrolux Icon ice maker, model# E15IM60GSS, is not producing ice. What I would recommend checking first, is that the water is definitely still hooked up and turned on. Next you can try to give the ice maker a hard reset. You will do this by shutting the power off at the circuit breaker for at least 2-3 minutes. Once the time has passed you will turn the power back on. It will take at least 2-4 hours before unit will start producing ice. Lastly, you would want to make sure that you are cleaning the appliance regularly as suggested in the manual. Not cleaning it, especially the inside and the coils, can cause the unit to not make ice. Below are some cleaning tips for your ice maker.

Condenser Cleaning — Every 3 Months

To maintain operational efficiency, clean the condenser every three months (depending on environmental conditions, more or less frequent cleaning may be necessary).

Disconnect electric power to the ice maker before cleaning the condenser.

To remove and replace the grille for access to the condenser fins follow this

1 Remove the screws at each end of the grille.

2 Remove the grille.

3 Clean the condenser coil using a brush with a “combing” action, or a vacuum cleaner. Do not touch the condenser coil.

4 Clean the grille, then position the grille to align the screw holes with the cabinet.

5 Insert the grille screws and tighten. Do not over tighten.

WARNING:

DO NOT touch the condenser fins. The condenser fins are SHARP. The fins can also be easily damaged.

CAUTION:

DO NOT use any type of cleaner on the condenser unit.

Self Cleaning — Every 6 Months:

To maintain operational efficiency, clean the unit every six months (depending on water conditions more or less frequent cleaning may be necessary). If the ice maker requires more frequent cleaning, consult a qualified plumber to test the water quality and recommend appropriate treatment.

WARNING:

Wear rubber gloves and safety goggles and/or face shield when handling Ice Machine Cleaner.

CAUTION:

Use only Electrolux Ice Machine Cleaner (part number EIM30046). It is a violation of Federal law to use this solution in a manner inconsistent with its labeling. Use of any other cleaner can ruin the finish of the evaporator and will void the warranty. Read and understand all labels printed on the package before use. Ice machine cleaner is used to remove lime scale and other mineral deposits. Refer to the following steps for mineral deposit removal.

CAUTION:

Never use anything to force ice from the evaporator. Damage may result.

1 Turn the ice maker off (allowing any ice to melt off of the evaporator) as follows:

a Touch and hold the POWER button.

b The display will switch from ICE to OFF to confirm that the ice maker is off.

2 Remove all ice from the storage bin.

3. Remove inside front cover.

4. Remove the overflow tube by lifting it while using a slight back and forth motion to loosen it from the drain hole. The water in the reservoir will flow down the drain.

5 Replace the overflow tube after all of the water has drained from the reservoir.

6 Start the cleaning cycle as follows:

a Touch and hold the POWER button.

b Touch and release the LIGHT button three times, then release the POWER button.

c The display will show “CL” to confirm the beginning of the cleaning cycle.

7 When water begins to flow over the evaporator (approximately 3 minutes), add one package of Electrolux Ice Machine Cleaner, to the water reservoir.

8 Reinstall inside front cover.

9 When the self-cleaning process stops (approximately 45 minutes) the unit will remain off for an additional 15 minutes. When the clean cycle is completed, the display will automatically switch back to set temperature and unit will run as normal operation.

10 Clean the storage bin. (See INTERIOR CLEANING). Sanitize the bin with a solution of 1 tablespoon of bleach and 1 gallon of warm water. Rinse thoroughly with clean water.

11 To ensure the drain system is working properly, pour 1 gallon of cool, fresh water into the ice bin. The water should drain freely. If the unit is equipped with a drain pump, it should drain the ice bin.

When ice production resumes, the water fill valve will energize, fill the water reservoir, and shut-off after three minutes. The compressor begins to operate and water flows over the evaporator assembly (ice cube tray). Initially, the water flow may not be uniform, causing uneven sized cubes or water to spill into the ice storage bin. This is a normal situation that will correct itself within the first 24 hours of operation.

IMPORTANT:

• Discard all ice produced in the first harvest.
• If power gets interrupted during the self-clean cycle, it will be necessary to repeat the complete cleaning cycle after power is restored.

Inlet Screen Cleaning — Every Year

The solenoid valve inlet screen must be cleaned at least once each year as follows:

1 Shut off the water at the water supply valve.

2 Pull the unit out to access the back panel.

3 Disconnect electrical power to the unit.

4 Disconnect the entire hose connector from the water solenoid valve.

5 Use a tooth brush to clean sediment from the inlet screen. DO NOT remove the screen.

6 Re-connect the water supply line to the water solenoid valve. Tighten connector securely. Open the water supply valve and check for leakage at the water connection. Make sure the water supply line is not kinked.

7 Reconnect power to the unit, before re-installing.

8 Make sure the drain system is working properly and the drain hose is not pinched or kinked. Pour one gallon of cool, fresh water into the ice bin. The water should drain freely. If your ice maker is equipped with a drain pump, the pump should drain the ice bin.

I hope this has been helpful information.

-Best Regards-