I Need To Speak To Someone Live!

Sorry about the previous response, which seems to miss the point of your question. My first thought is that there may be mis-communication between you and your mother, as eHarmony does not charge for sending messages. If you can't resolve this with your mother, see the contact information here--https://www.contacthelp.com/eharmony/customer-service. There you'll see instructions for "How to reach a live person." (We're an independent help site not connected with eHarmony.)

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Install facebook messenger, this will help you to know the status of your message.

When you send a message to someone who's not in your friends list, it may either go into their inbox or it may move to their other folder. It depends on the user's privacy settings. But facebook alerts you if your message is about to move into their other folder and it'll ask you for a charge of $3.99 if you want your message directly to hit into their inbox.

Messenger helps you to know the status of your message by 3 different signs.

Message Sent but not received at User - It means it'll turn into delivered when the user logs into facebook or When user device gets connected to internet if they're logged in.

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