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Dyson DC24 Support Question

Dyson DC24 Support Question

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Question posted by jacsacster on May 12th, 2014

Poor Suction On Carpets

Poor suction on carpets. All filters are clean. No obvious obstructions. Handle wand works OK.

Current Answers

Answer #1: Posted by StLFanMan on May 13th, 2014 12:48 PM
This answer was accepted by the poster of the original question.
StLFanMan

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Going onto Dyson's website and troubleshooting your issue advises you to seek assistance from Dyson:

Please do not use your machine until you have obtained assistance from a Dyson representative.

Our toll-free Helpline is available between the hours of:

  • 8am - 8pm (CST) Monday to Friday
  • 9am - 6pm (CST) Saturday
  • Closed Sunday

1-866-MY-DYSON (866-693-9766)

Related Dyson DC24 Manual Pages

User Guide - Page 2

...not use near the brushbar when the vacuum cleaner is necessary when used as cigarettes, matches, or hot ashes. 16 Do not use without clear binTM and filters in place. Do not pick up water...that is not working as it should always be used by pulling on cord. Close attention is in use with damaged cord or plug. Do not store near children. 4 Use only as a handle, close a door...
User Guide - Page 10

...' (spinning) each time you have first emptied it and rinsed it becomes obstructed. for domestic use with cold water. • C onsult your flooring, rugs, and carpet. Using the tools - Put the vacuum cleaner away after vacuuming to clean off any maintenance or repair work other liquids - electric shock could occur. (x) Check to ensure your electricity supply...
User Guide - Page 11

... 'OFF' and unplug machine before replacing. do not work with a thermal cut-out. Cleaning the Clear binTM Caution: (i) Do not immerse the whole cyclone in a dishwasher. It is fitted with the vacuum cleaner above you on stairs; Please leave to dry completely for this filter in the ball to check your machine becomes blocked...
User Guide - Page 12

...obstructed, it will confirm ownership of your vacuum cleaner is in the event of purchase, when used for normal domestic purposes within the United States, e.g. for commercial or rental purposes. • Normal wear and tear, including normal wearing parts such as belt, filter.... • Careless operation or handling, misuse, abuse and/or lack of the Dyson 5 year limited warranty.
User Guide - Page 13

...of this warranty. • If your vacuum cleaner to you. • This limited warranty gives you specific legal rights. You may incur in full working order at 1-866-693-9766. AU 744408...-528876; Warranty limitations and exclusions • Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for...
User Guide - Page 20

....indd 20 www.dyson.com 5/12/07 13:45:10 Lave los filtros con aqua frio al menos una ves al mes. ¡IMPORTANT! WASH FILTERS LAVADO DE FILTROS 1Wash filters with cold water at least every month.
Operation Manual - Page 1

REGISTER FOR YOUR FREE 5 YEAR GUARANTEE TODAY OPERATING MANUAL ASSEMBLY click ON/OFF click 1 A month WASH FILTERS Wash filters with cold water B at least every month.
Operation Manual - Page 2

... not use without clear binTM and filters in liquid, do not play with the vacuum cleaner above you have been given supervision... safely, to prevent tripping hazards. 11. Do not handle plug or vacuum cleaner with damaged cable or plug. Do not use ...not use of our trained Dyson Customer Care Helpline staff. Do not work other than that may be followed, including the following: WARNING TO ...
Operation Manual - Page 3

Usage click ON/OFF Clear binTM emptying Carpets/hard floors ON OFF 2 click 1 Blockages Clearing obstructions 4 High-reach cleaning click click 5
Operation Manual - Page 4

WASH FILTERS Filter A 1 month Wash filters with cold water at least every month. 11 12 1 10 2 9 24 3 8 4 765 Filter B 6 Rinse and shake filters under tap. Turn over and tap very firmly to remove motor emissions. IMPORTANT! Repeat 10x until water runs clear. 10x 11 12 1 10 2 9 24 3 8 4 765 7
Operation Manual - Page 5

... under guarantee will confirm ownership of your Dyson vacuum cleaner in the ball to the 'Clearing brushbar obstructions' section. If your statutory rights as a ...carpets/hard floors section.) • If used when vacuuming. PLEASE NOTE: • Do not use or care, misuse, neglect, careless operation or handling of your hand or insert any work can email us to clean the filters...
Operation Manual - Page 6

Dyson Customer Care If you bought the cleaner, or contact us via the Dyson website. WASH FILTERS 1 month Wash filters with your serial number and details of the vacuum cleaner behind the clear binTM. The serial number can be found on the main body of where and when you have a question about your Dyson...

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