Question posted by barbiek246 on August 19th, 2015
Reset An Email Address
My husband opened an account with draft kings, he has a memory problem and we are having problems. We opened the account on Facebook. And recently Facebook has logged us out. When we tried to log back in we realized he used an incorrect email address. We tried and tried to log in but with no luck. I then made the mistake of trying to create a new account, but that only created more problems. Now every time I try to email you, they respond to the new account that we can't use because of the other active account. We have a balance in the original account, that my husband would like to continue betting with. I guess what I need from you is to fix the email address from..please, please could someone help me?
Current Answers
Answer #1: Posted by freginold on August 19th, 2015 4:04 PM
Hello, this site is HelpOwl, which is unaffiliated with DraftKings so unfortunately can't help you directly. You can contact DraftKings using the online form found here, or you can email their support staff at [email protected].
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