Question posted by mcguent on September 3rd, 2016

Invalid Username And Password

When I try to login it says that its an invalid username and password even after resetting.

Current Answers

Answer #1: Posted by Odin on September 3rd, 2016 9:12 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,060
points
Sorry for your problems. Similar ridiculous rejections have become increasingly common with various websites.
  • I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
  • For an email address that's not working, your Internet Service Provider may give you a solution. In the worst case you may have to use a different email address: Gmail will let you receive its mail at your current (other) mailbox.
  • It's possible the problem is on your end. In case it is, follow these numbered steps:
  1. Make sure you haven't disabled any scripts, and then
  2. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
  3. Restart your computer. If the problem is not solved...
  4. It may be necessary to update your browser (or even to switch browsers, in the worst case); links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
As a last resort you may have to ask the company--see the contact information here--https://www.contacthelp.com/draftkings/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by freginold on September 3rd, 2016 9:13 AM
freginold

Member since:
December 20th, 2011

Points: 23,253,895
100
points
Hello, you will need to contact DraftKings support for help with your account. You can do so here:

https://www.draftkings.com/help/contact-us

Similar Questions

Invalid Lineup
hello I need help asap. I created a multiplayer contest and everytime my brother tried to submit his...
(Posted by Austinglenn34 6 years ago)
Withdrawing Money From My Account -
The computer is giving me no cooperation when i fill in the questions. Dont have my password- have r...
(Posted by donzinman 8 years ago)
Need Help To Get In My Account Email And Username Not Working.
I opened my account on Nov. 14th at 8:07pm was able to log into account until last Tuesday. After th...
(Posted by luckycat710 8 years ago)
Why Can't I Get The Link To Reset My Password...been Unable To Play For Three
need password rest as soon as possible..would like to play this week
(Posted by wallen045 8 years ago)
Ask a New Question
Use the box below to post a new question about DraftKings.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

DraftKings Reviews

View thousands of DraftKings user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete DraftKings customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed DraftKings customer service rankings, employee comments and much more from our sister site.