Question posted by amiamberlee on April 28th, 2013

Why Do I Keep Getting A Complete Signal Loss Message Signal Code 31-11-45?

First, tv2 suddenly went to snow, remote unresponsive. Then, despite multiple attempts at unplugging/resetting, I keep getting complete signal loss messages signal code

Current Answers

Answer #1: Posted by CheriTDISH on April 30th, 2013 5:25 AM
This answer was accepted by the poster of the original question.
CheriTDISH

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December 23rd, 2010

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I know how frustrating this issue can be and I would love to help! The first step you're going to want to try is a hard reset. You can do this by unplugging the receiver from the wall outlet for 10 seconds. If this does not resolve the issue please send me an email at [email protected] so that I can further assist you in resolving this. Thank you!


Cheri Torres
Social Media Team
DISH L.L.C.

Dish Network Knowledge Base Results

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  • Tech Portal : 942 : Install : 942 Initial Install
    ...the HDTV for each remote TV to poor or no video (snow, static, etc.). ... temporarily connect the RCA-type TV2 outputs to the nearby HDTV...code is lit. If you plan to the Local Channels menu by pressing Menu – System Setup (6) – HDTV Setup (8) on a 942 receiver only. You can see a picture from the Point Dish/Signal screen and selecting Yes on each remote TV is complete...
  • Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
    ...Pro remotes with the signals. Remote keys are generating UHF radio signals and interfering with the old remote. ...unplug the receiver from other than what is listed for the TV1 location, verify the TV1 UHF Pro Setup is close to the new receiver. UHF interference can be aware of coax cable with black 2 Black Silver SAT Mode Sends Out: IR UHF Pro Only UHF & The TV2 remote...
  • Tech Portal : (choose receiver model) : Errors & Troubleshooting (Specific)
    ... or reset (unplugged, surge protector turned off or wall switch turned off the surge protector. Did the recording appear? All rights reserved. You could do this time there is no more than 5 continuous clicks) accompanied by signal loss, power outages or deleting multiple recordings without resetting the receiver. A drive that is squealing, buzzing or interfering with remote...

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