My Dish Remote Wont Control The Box

The person who posted this question about Dish Network did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by BusterDoogen on February 19th, 2014 9:40 AM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

1,100
points

This issue is a result of the wrong remote being used, incorrect mode for component, weak or dead batteries, or a defective remote.

Verify correct Remote being used
Check that the remote matches the TV. Use remote key or sticker on remote to confirm. TV1 is located in the same room as your DISH receiver
Check that UHF Remote Antenna is Secure/Upright
If UHF, check that your UHF remote antenna is securely connected to the "Remote Antenna" port on the back of your receiver and that the antenna is upright.
Address Remote
To SAT: If issue is with the TV2 remote, bring your TV2 remote with you to TV1.

Access "System Info" at TV1 . Using the remote that is NOT functioning, press and release the "SAT" button then press and release the RECORD button on remote control.

To TV/DVD/AUX: Check for current remote codes and address remote.
Check that Remote Control Batteries are Fresh
Check that the you have recently replaced the batteries. If not, install new batteries.
Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.

Please note: It may take up to 5 minutes for the reset process to be completed.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by kimesco on February 20th, 2014 12:30 PM

kimesco

Member since:
December 23rd, 2010

Points: 303,510

100
points

Hi there Nitrfel, my name is Kimberly and I form part of the Social Media Department with DISH. Do any lights come on, on the remote when you press any buttons? If so, does the SAT button located at the top left light up? If not, please try inserting new batteries in your remote. If the SAT button is lighting up when pressed, this means you will just need to re address your remote to the receiver. Please follow the instructions below to readdress your remote to your receiver. If this does not resolve your issue please send me an email at [email protected] for further assistance. Thank you!

1. Press the menu button on the front of the receiver.
2. Press and hold down the SAT button on the remote until all the lights are lit.
3. Enter any number 1-15 on the remote keypad.
4. Press the pound(#) button once.
5. Press the record button 3 times.

Dish Network Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Tech Portal : (choose receiver model) : Remotes : (choose remote)
... present remove the Smart Card and wait 5-10 sec, if no Smart Card power the receiver off , use a single non-DISH Network remote control for that equipment. TV or VCR) must be infrared controlled and the correct code must be used in that mode. Press and hold the SAT mode button until all four...
Tech Portal : Features : DISH Remote Access — Mobile
... often for and download the free DISH Remote Access app. An iPhone or iPod Touch with built in the application. box can be supported? A free DISH Remote Access app is an issue with the...password. Monday January 04 2010 © Mobile DISH Remote Access iPhone and iPod Touch app gives you total control of compatible phones, PDAs, media players, and other mobile devices be...
Tech Portal : Features : DISH Remote Access
...At this means users can view live TV Override another Slingbox user — Simply use DISH Remote Access. box -> Note: For satellite connected receivers, the nickname entered in DRA will be available ...which timer(s) you can watch my shows on my external hard drive? DISH Remote Access DISH Remote Access gives you total control of your DVR anytime, anywhere, so you’re sure to record the...