Question posted by michyt6256 on January 7th, 2013

Dish Remote Doesn't Work With Hdtv On

Hooked up new HDTV to dish network receiver via HDMI cable--reception is great--able to use the buttons on the receiver to bring up menu, program guide, change channels, etc....dish remote doesn't work.  Shut the tv off and the remote works.

Current Answers

Answer #1: Posted by MarkHDISH on January 7th, 2013 10:28 PM
This answer was accepted by the poster of the original question.
MarkHDISH

Member since:
January 27th, 2011

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Hello michyt6256, it sounds like you are having IR interference between the remote and the the TV or other source.  A couple of things to try are to turn down the brightness of the TV or remove any new sources away from the receiver that have been installed. You can also place a piece of paper over the IR sensor on the receiver to see if this helps.It should allow the remote to work but block interference.

Thank You

 

Mark Haakenson

Social Media Representative

DISH LLC

[email protected]

3 pm – 11 pm Sunday through Thursday


Mark Haakenson DISH Social Media

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