Question posted by xjetcatx on January 31st, 2013

Tv Or Dish?

This may be weird, but all of a sudden one tv only shows the picture and voice on certain channels and only the voice on others w/ black picture. Some dvr recordings work fine, others are black/no volume. Upstairs tv is perfectly fine - recordings work fine and all channels work. Could it be something w/ dish....or is it the tv?  

Current Answers

Answer #1: Posted by MaryBDish on January 31st, 2013 10:51 PM
This answer was accepted by the poster of the original question.
MaryBDish

Member since:
December 30th, 2010

Points: 627,740
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Hi, I am sorry that you are having a problem with your video picture on your TV. Have you tried to reset the receiver by unplugging the receiver for 10 seconds and then allowing the reciever to reboot. Please let me know if this does not resolve your issue by emailing me directly. Thank you!


Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

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    ... (random) Info Not Available Info Not Available Q-Box Local Channel Mapdown Missing Missing Channels Missing Channels Q-Box No Signal/Unusable Signal (TV) Off-Air Analog Off-Air Color Bars Off-Air Digital/HD Antenna Password Forgot Problem with Modem Detected Picture in Picture (PIP) PPV / DOD / Dish ONLINE Record Plus Search Setting Alternate Audio Setting Caller ID Setting...
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