Question posted by TISH1943 on October 30th, 2011
Partial Signal Loss
BLUE BOX COMES UP WITH COMPLETE SIGNAL LOSS..SWITCHS TO PARTIAL SIG LOSS..SWITHCHS TO ERROR.CAN'T WATCH CNN NEWS ON CHANNEL 200 OR PROGRAMS ON CHANNEL 189..THERE MIGHT BE OTHERS.THIS HAS HAPPENED FOR PAST THREE DAYS....TODAY SERVICE NUMBERS DON'T ANSWER..WAITED 20 MINUTES ON TWO DIFFERENT TEL #...
Current Answers
Answer #1: Posted by RaymondGwithDishNetwork on October 30th, 2011 5:49 PM
RaymondGwithDishNetwork
Member since:
July 18th, 2011 Points: 14,460
Member since:
July 18th, 2011 Points: 14,460
Try resetting your receiver by unplugging it for 10 secconds and plugging it back in. If that is unsuccessful please send me an email and I will be happy to assist you further. Thanks!
Raymond Gonzales
DISH Internet Response Team
Sunday-Thursday 2:45-11:15 MST
[email protected]
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Tech Portal : 622
... Loss, Low Signal Loss, Low Q-Box Sluggish / Intermittent Response Software Initial Download Software Initial Download Q-Box Software Upgrading Software Upgrading Q-Box System Info Locked Up Video Black, Blue, None, Snow Video Black Screen W/Banner Video Black Screen W/Banner Q-Box Video Black Square on Both TVs Authorization EPG Red Authorization EPG Red Q-Box Authorization Missing Channels... -
Tech Portal : 722
... Channels Latino Packages International Packages Sports Packages Premium Movies Pay-Per-View Video on Screen Video Black & Off PPV Downloading PPV Ordering Programming Access Fee Added Incorrectly Receiver Locked Up Receiver Overheating Remote Changes Both TV1 and TV2 Retrieving Information Retrieving Information Q-Box Screen Saver Locked Up Screen Saver Recorded Signal Loss, Intermittent... -
Tech Portal : 722k
...Programming Manage Equipment View Offers Order Pay-Per-View Service Call Status Refer A Friend Support Troubleshooting Where's My Channel?... Up PocketDISH Transfer Partial Power None Power On & HOME RECEIVERS REMOTES TROUBLESHOOTING Select Error Top 5 Issues ...nbsp; Signal Loss, Intermittent Missing Channels Video Black, Blue, None...
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