Question posted by deborahjenkins on September 14th, 2011
What Has Happened To The Local Hd Channels???
The menu no longer shows HD channels for 2,5, 11 etc. Is this a technical difficulty? Will those HD channels be restored?
Current Answers
Answer #1: Posted by kcmjr on September 14th, 2011 12:42 PM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,245
Member since:
May 5th, 2011 Points: 4,254,245
DISH Network is having a signal outage on the 129 satellite. The 129 satellite is primarily an HD satellite, it provides High Def programming to the entire country.
"If your Dish Network-connected TV is claiming total signal loss, then at least take comfort in the fact that you're not alone. While the company hasn't revealed exactly what the problem is, Facebook and Twitter posts indicate a "technical issue" with satellite location 129. The really bad news comes when we learned that bird is responsible for carrying many HD channels and HD locals (check the links below for a list of all channels on 129). Switching over to SD channels will let you watch (if that can really be called watching TV) most content in the short term -- DBSTalk posters advise hitting menu and selecting 1 on your remote to pull up the guide if you're having trouble. If you currently hide standard-def channels, press menu, then 8, then 1 and uncheck the "HD only" box to see the working channels for now. We'll keep checking for any updates on the situation, but for now you're on your own in a 480-line wilderness, so good luck."
You can try calling 1-(877)-485-4741 for status however customer call volume has spiked and they are trying to answer all the calls as quickly as they can.
This outage is affecting accounts across the country. Ther engineers are working to get service restored ASAP.
"If your Dish Network-connected TV is claiming total signal loss, then at least take comfort in the fact that you're not alone. While the company hasn't revealed exactly what the problem is, Facebook and Twitter posts indicate a "technical issue" with satellite location 129. The really bad news comes when we learned that bird is responsible for carrying many HD channels and HD locals (check the links below for a list of all channels on 129). Switching over to SD channels will let you watch (if that can really be called watching TV) most content in the short term -- DBSTalk posters advise hitting menu and selecting 1 on your remote to pull up the guide if you're having trouble. If you currently hide standard-def channels, press menu, then 8, then 1 and uncheck the "HD only" box to see the working channels for now. We'll keep checking for any updates on the situation, but for now you're on your own in a 480-line wilderness, so good luck."
You can try calling 1-(877)-485-4741 for status however customer call volume has spiked and they are trying to answer all the calls as quickly as they can.
This outage is affecting accounts across the country. Ther engineers are working to get service restored ASAP.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Dish Network Knowledge Base Results
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Tech Portal : 722 : Errors & Troubleshooting : Local Channel Mapdown
If an HD local channel is selected, then select Done HD Priority: The satellite local HD channel maps down instead of the SD local channel. Friday March 27 2009 © Disable: No satellite local channels are still available in the higher channels range. Press Menu on the Remote Go to receive DISH local channels. HD local channels are mapped down. Verify the receiver is... -
Tech Portal : Choose a Receiver : Missing Channels
... System Info. Verify HD Priority is listed Are the missing channels Local HD Channels? Power off to accept the upgrade. If "Check 'Details' for the 721 and 921. is enabled on the System Info screen. Press Menu on the remote. How To? If HD is displayed, click here. Go to System Setup, Local Channels, Sat Locals. On the System... -
Tech Portal : (select receiver) : Troubleshooting : Authorization
... to all HD programming. Press Menu on the System Info screen. If the account has a Dish programming package which includes the HD Enable right without a fee, the receiver is displayed. When finished, the Installation Summary screen is both SD and HD with access to digital off -air. SD is listed Are the missing channels Local HD Channels? If...
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