Dishnetwork Outage

Current Answers

Answer #1: Posted by notgoodenough on September 13th, 2011 4:08 PM

This answer was accepted by the poster of the original question.

notgoodenough

Member since:
September 13th, 2011

Points: 1,220

1,220
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Their 129 HD satellite is down, you were probably on a HD channel when it failed. You can still receive standard def programming. You need to recheck your switch, go into the menu, installation, dish pointing, and recheck the switch. save the changes when it says fewer satellites were found. Let it redownload the guide, and then at least get programming from the 110 and 119 satellite. If after doing that it just gives a black screen on the standard def channels, your receiver is locked up,Just  pull the smart card and then reinsert, let it redownload, and you should at least have standard Def programming.

Once everything gets resquared back to normal and the 129 is working again, would need to recheck the switch as described above, and then let it redownload the new channel list guide so it lists and sees the hd channels. Dont know when it will be back up, I am a dish dealer, and not getting straight answers. I was told that communication was lost with the bird, which is typically not a good thing.

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Answer #2: Posted by vernonp2 on September 13th, 2011 4:11 PM

vernonp2

Member since:
September 13th, 2011

Points: 190

190
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Can't tell you when it will be back, but can help you to view:   As far as I can see, it is mainly HD channels that are affected.  If you select your channel from the "My Channels" Guide page (instead of "Favorites" or "My HD Channels" and select the one without the HD against it, you will be able to view it.  

Whatever has happened has only taken out HD, but not the low-res stuff.

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Answer #3: Posted by Anonymous-38101 on September 13th, 2011 4:03 PM

Anonymous-38101

Member since:
September 13th, 2011

Points: 160

160
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It just came back on in southern oregon. Could not get thru to the their phone number either, or web site for hours. Where are you?

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Answer #4: Posted by msmithorca on September 13th, 2011 4:24 PM

msmithorca

Member since:
September 13th, 2011

Points: 160

160
points

Problem seems to be the HD, so you need to switch to SD. Go to menu, then 8, then 1. Channel preference should be HD only. Save. Click on program guide and select only SD channels. Hope this helps, don't know how long it will be to fix whatever is going on. All the phones and chats seem to be overloaded at DISH.

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Answer #5: Posted by davetango82 on September 13th, 2011 4:10 PM

davetango82

Member since:
September 13th, 2011

Points: 20

110
points

Dish lost contact with there 129 Sat..... That is what what told to me by there Tech guys..

 

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Answer #6: Posted by MikeLwithDISH on September 20th, 2011 12:14 PM

MikeLwithDISH

Member since:
January 21st, 2011

Points: 24,560

100
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I came across the comments on here and would like to assure everyone that problem with the 129 satellite that was causing the channel losses has been fixed!  The channels should be back up and running; let me know if any of you are still having problems with that!

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Dish Network Knowledge Base Results

• Tech Portal : HD Monitors : How To
  ... ARROW buttons to move the blue cross to set how long you press the corresponding button on the back of picture... to tune to toggle between Block and View. Select Go Back to Personal. Broadcasters are available. V-Chip Unrated ...the monitor to automatically tune to lock Parental Controls after a power outage; Don't forget to the correct channel when you press the corresponding...
• Tech Portal : HD Monitors : How To
  ...programs, you don't want to lock Parental Controls after a power outage; If Parental Controls have this device. Or: Use the ARROW...do not change your DISH DVI-equipped DISH Network satellite receiver. Select Go Back to toggle between Block and View. Broadcasters are available. Block ...and PM. Use the NUMBER PAD buttons to set how long you want the monitor to tune to the DISH DVI ...
• Tech Portal : (choose receiver model) : Errors & Troubleshooting (Specific)
  ..., or power off ). You can be prevented by signal loss, power outages or deleting multiple recordings without resetting the receiver. Fan Doesn't Run The ...the power and plug it is no audio. Yes No To go to prevent recorded events from damage, and all cable connections are ... The hard drive on the receiver may be stored on for long periods of time. more record time available. Loss Of DVR...

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