Skycap Assistance

Need assist outbound and inbound from gates.

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Answer #1: Posted by Mets86 on August 31st, 2010 7:30 AM

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Mets86

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Here is a link to the page on Delta's web site dealing with special travel assistance such as getting extra assistance:

http://www.delta.com/help/faqs/special_needs/index.jsp

Here is some of the more pertient information I think you are looking for:

How do I make arrangements for special assistance?
It's best to make your request when you book your ticket through Reservations. The more information you can provide our representatives when making your travel plans, the more we can help you. Our representatives will answer questions, discuss your specific needs, and alert you to special notifications and procedures.

For example, 48-hour advance notice and an early check-in time are required if you need oxygen or a respirator hookup aboard the plane, or if you are shipping certain battery-powered wheelchairs. See our Reservations Requirements for more information.
What if I have mobility needs?
Our passenger service personnel are available to assist passengers with special needs in boarding, deplaning and connecting with your flights:
Wheelchair Service
We provide free wheelchair service to and from the gates. Let us know if you require this service when making your reservation by phone. Once at the airport, you can alert a skycap at curbside or a Delta representative at the ticket counter, and a wheelchair will be provided for you. See Wheelchair Services for more information.
Boarding Assistance
If you need boarding assistance, we have a specially designed "aisle chair" to carry you to and from your seat. Every Delta aircraft also carries a wheelchair for use between the lavatory and your seat.
Connections
If you need help making a connecting flight, we will arrange for a wheelchair to transport you to the appropriate gate. Electric cart transportation is available at some major airports such as in Atlanta, Cincinnati, Salt Lake City, and New York (JFK Airport). If your trip is over, we will take you to the baggage claim area or wherever you need to go in the airport.
Is it necessary to advise Delta in advance that I will need a wheelchair?
Although we don't require you to request a wheelchair in advance, it helps us provide you with better service if you do. It also helps if you notify us of your wheelchair request when you arrive at the airport for your departing flight.

Delta Airlines Knowledge Base Results

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Delta In-flight Information about Portable Electronic Devices
...assistants Personal computer games GPS (global positioning satellite) systems Your flight attendant will remind you again, but there's a few things you'll need to know ahead of time. While these are good general guidelines, remember that the flight crew may, at the gate...safe to use these devices while the plane is taxiing to the gate. Devices You Can't Use You Can Sometimes Use You Can Always...
Services for Travelers With Disabilities information at delta.com
... everything we can, but unfortunately we still can 't hang intravenous devices from departure gate to arrival gate. Return to top We welcome service animals in advance, which will not be able...Provided Oxygen Service Delta no longer provides compressed medical oxygen. They will not need an assistive or non-oxygen-generating life-support device, like to pre-board and cleanse the immediate ...
Airline Reservation requirements for travelers with special travel needs
..., also taking into consideration the health and safety of the following conditions: You need 48 hours advance notice and at the ticket counter). Should you arrive. Our reservations agents will be available when you require transfer assistance at the gate). When you still have to prepare for your flight and get ready to...