Dell XPS 8300 Support Question
Dell XPS 8300 Support Question
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Question posted by zelak on April 29th, 2014
Xps 8300 Wont Power On Amber Flash
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Current Answers
Answer #1: Posted by RoyanAtDell on May 2nd, 2014 3:30 AM
RoyanAtDell
Member since:
April 3rd, 2013 Points: 232,700
Member since:
April 3rd, 2013 Points: 232,700
Hi,
I work for Dell's Social Media Team. As per the power button status the system is not completing POST ( Power on self Test ). Below are few of the troubleshooting steps that you can try.
- Remove and then reinstall any cards.
- Remove and then reinstall the graphics card, if applicable.
- Ensure the 4Pin ATX Power Connector is connected to motherboard.
- Reseat the 4Pin ATX Power Connector for the Processor.
For help, refer to the manuals for your system. Click on the below link, enter your service tag, or select your system model, click on Manuals, click on PDF next to the Owner's Manual.
Thank you,
RoyanAtDell.
Dell Social Media and Communities.
Related Dell XPS 8300 Manual Pages
Owner's Manual - Page 5
Network Problems 44 Power Problems 44 Printer Problems 46 Scanner Problems 47 Sound and Speaker Problems 48
No sound from speakers 48 No sound from headphones 49 Video ... Computer to an Earlier Operating State 64 Undoing the Last System Restore 64 Resolving Software and Hardware Incompatibilities 65 Reinstalling Microsoft® Windows® XP 66 Before You Begin 66 Reinstalling Windows...
Owner's Manual - Page 39
...power button for instructions. The chkdsk program automatically runs during the start-up process. Follow the instructions on the screen.
If necessary, uninstall and then reinstall the program. Windows XP...'s documentation for at least 8 to 10 seconds until the computer turns off. Press the power button again to ensure that may help you properly installed and configured the program. See the...
Owner's Manual - Page 62
... If this is next to the device name, you installed the new driver. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install drivers obtained from the ResourceCD.
1 With the Windows desktop displayed, insert the ResourceCD.
Reinstalling Drivers
NOTICE: The Dell Support website at support.dell.com...
Owner's Manual - Page 63
... are used by the ResourceCD. To access the Windows Help and Support Center, see the Windows desktop, reinsert the ResourceCD. 5 At the Welcome Dell System Owner screen, click Next. Creating a ..., exit the ResourceCD program.
Using Windows® System Restore
The Microsoft® Windows XP operating system provides System Restore to allow you see page 32.
3 When the InstallShield...
Owner's Manual - Page 67
... Language Options screen appears, select the settings for your location and click Next. 7 Enter your current Windows XP data, type r to select the repair option, and remove the CD. 4 If you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to select CD-ROM...
Owner's Manual - Page 144
..., 50 hard to read, 50 problems, 50
motherboard. See system board
N
network problems, 44
O
Operating System CD, 15 Installation Guide, 15
operating system reinstalling Windows XP, 66
P
password clearing system setup, 109
power problems, 44 turning off your computer, 27...
Owner's Manual - Page 145
... modem, 35 monitor hard to read, 50 monitor is blank, 50 network, 44 other, 40 power, 44
problems (continued) power light conditions, 44 printer, 46 program crashes, 39 program stops responding, 38 programs and Windows compatibility...adjusting, 48
Program Compatibility Wizard, 39
R
reinstalling Windows XP, 66
ResourceCD, 62 Dell Diagnostics, 58
S
safety instructions, 9 scanner
problems, 47 screen.
Setup Guide - Page 5
... Connect the Network Cable (Optional 11 Connect the Power Cable 12 Press the Power Button 12 Set Up the Operating System 13 Create System Recovery Media (Recommended 14 Set Up the TV Tuner (Optional 15 Connect to the Internet (Optional 15
Using Your XPS Desktop 18 Front View Features 18 Top View Features 20...
Setup Guide - Page 7
For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
5 WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your Dell XPS 8300 desktop. Setting Up Your XPS Desktop
This section provides information about setting up your computer.
Setup Guide - Page 8
Setting Up Your XPS Desktop
Lifting Your Computer
To ensure safety and to avoid any damage to your computer, lift it by holding the lift points in the front and back of your computer.
6
Setup Guide - Page 9
....2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on .
7 Setting Up Your XPS Desktop
Before Setting Up Your Computer
When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to overheat. Restricting airflow around your computer may cause it is...
Setup Guide - Page 10
....
NOTE: When connecting to a single display, connect the display to -DVI adapter, and additional HDMI or DVI cables at www.dell.com. Setting Up Your XPS Desktop
Connect the Display
If you to connect your computer to Auto in the Advanced Graphic Configuration section.
8 To enable this feature, enter the system setup...
Setup Guide - Page 11
Setting Up Your XPS Desktop
See the following table to -DVI adapter + DVI cable)
9 Connection Type
VGA-to-VGA (VGA cable)
Computer
Cable
Display
DVI-to-DVI (DVI cable)
DVI-to-VGA (DVI-to-VGA adapter + VGA cable)
HDMI-to-HDMI (HDMI cable)
HDMI-to-DVI (HDMI-to identify the connectors on your computer and display.
Setup Guide - Page 12
Setting Up Your XPS Desktop
Connect the Keyboard and Mouse
Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.
10
Setup Guide - Page 13
Setting Up Your XPS Desktop 11 Connect the other end of the network cable to the network connector (RJ45 connector) on the back panel of the network cable to the ...
Setup Guide - Page 14
Setting Up Your XPS Desktop
Connect the Power Cable Press the Power Button
12
Setup Guide - Page 23
... computer.
4 Accessory tray - Using Your XPS Desktop
5
Power button and light -
Contact Dell (see "Power Problems" on page 61) for assistance.
• Blinking amber - The computer is either the system board or the power supply. There may be a problem with the system board or the power supply. NOTE: For information on power problems, see "Contacting Dell" on . The...
Setup Guide - Page 24
... 2.0 connector with USB
PowerShare - CAUTION: Do not connect devices that support
USB charging even while your computer
is powered off your computer. Check the device's specifications before connecting the device.
22 Using Your XPS Desktop
6
USB 2.0 connector - This
feature can be enabled/disabled using
the system setup (BIOS) utility.
NOTE: Certain devices may...
Setup Guide - Page 27
.... Connect USB, audio, video, and other devices to the power cable. Attaches a commercially available security cable to the interior of the power supply. NOTE: The power supply light may vary.
2 Power supply light -
Provide access to connectors on all computers.
3 Back panel connectors - Using Your XPS Desktop
5 Security cable slot -
NOTE: Before you buy a security cable...
Setup Guide - Page 66
For more information regarding the configuration of your computer. Computer Model
Dell XPS 8300
Processor
Type
Intel Core i5 Intel Core i7
System Chipset
Type
Intel H67
Drives
Internally accessible
Externally accessible
two 3.5-inch bays for SATA hard drives
...
