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Dell XPS 400 Support Question

Dell XPS 400 Support Question

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Question posted by cdrake1068 on March 18th, 2013

Dell Will Not Boot Keep Get The Numbers 1 And 3 On The Front What Does This Mean

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Answer #1: Posted by DellJesse1 on March 19th, 2013 7:43 AM
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DellJesse1

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cdrake1068,

The error code means Memory detected, configuration or compatibility error. Have you recently added any memory to the system? Reseat the memory in the slots to see if that is the issue. The memory could be defected as well and would need to be replaced.  If you have added memory to the system make sure that it meets the memory specifications listed below. Please email me at my email address listed below if needed.

Memory Type Dual-channel 400, 533, and 667 MHz DDR2 Memory connectors Four Memory capacities 256 MB, 512 MB, or 1 GB Minimum memory 512 MB Maximum memory 4 GB BIOS address F0000h

You can also run the diagnostics on the system to see what results are displayed. Below is information on running the diags.

Dell™ Diagnostics Utility is a hardware 32-bit diagnostic program that available on the utility partition. Press <F12> and select Boot to the Utility Partition to start Dell Diagnostics. Dell Diagnostics is also shipped on the Dimension ResourceCD. It can be launched by booting to the ResourceCD.

 


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Related Dell XPS 400 Manual Pages

Owner's Manual - Page 7

... 113 Overview 113 Entering System Setup 114 System Setup Options 116 Boot Sequence 119 Clearing Forgotten Passwords 121 Clearing CMOS Settings 122 Cleaning Your Computer 122 Computer, Keyboard, and Monitor 122 Mouse 123 Floppy Drive 123 CDs and DVDs 123 Dell Technical Support Policy (U.S. Only 124 Class A 125 Class B 125 FCC Identification...
Owner's Manual - Page 30

... Option ROM utility, ideally the drives should be the size of the smallest drive multiplied by the number (two) of equal size. Setting Your Computer to RAID-enabled mode before continuing. In a RAID...want to use the following procedure. and right-arrow keys to exit system setup and resume the boot process. and down -arrow keys to select RAID0(Stripe), and press . 6 If there are ...
Owner's Manual - Page 37

... the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 126). Battery Problems CAUTION: There is a danger of the procedures in this section... program, see the program's documentation. • If you cannot boot into your previous SATA operation settings and retry booting into the operating system. Replace the battery only with the same or...
Owner's Manual - Page 53

...this section, follow the safety instructions in a normal "off after the system successfully boots to the operating system. Light Pattern Problem Description Suggested Resolution The computer is in...you troubleshoot a problem, your computer (see page 74). • If the problem persists, contact Dell (see "Power has occurred. After the computer starts, all modules without error. • If ...
Owner's Manual - Page 55

... a different card, and then restart the computer. 3 Repeat this process for resource conflicts (see page 59). 4 If the problem persists, contact Dell (see page 126). The system is attempting to boot from the computer for each card. All four diagnostic lights display solid green and then turn off after the system successfully...
Owner's Manual - Page 56

...® Windows® desktop. This test typically takes 10 to run the Dell Diagnostics before you begin any of each test screen. Dell Diagnostics CAUTION: Before you contact Dell for technical assistance. If...see page 63) and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you to ...
Owner's Manual - Page 61

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Owner's Manual - Page 66

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Owner's Manual - Page 116

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Owner's Manual - Page 118

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Owner's Manual - Page 120

... a USB memory key, highlight USB Flash Device and press . Each device has a number next to it . 3 Press the up or down the list. 120 Appendix Changing Boot Sequence for the current boot only. NOTE: Write down your current boot sequence in the upper-right corner of the screen, press . Then shut down -arrow keys...
Owner's Manual - Page 124

... by either an FCC ID number or the FCC logo, ( ), your computer, on cardmounting brackets, and on ). Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating ...to cover all labels carry an FCC Class B rating as Class B digital devices. Dell-installed peripherals include any one of the computer and all FCC registration labels on ). ...
Owner's Manual - Page 126

... they are for use , contact a local or an international operator. NOTE: In certain countries, technical support specific to Dell Inspiron™ XPS computers is specific for participating countries. When you may contact Dell through the technical support number listed and your country, find the appropriate country section in compliance with FCC regulations: • Model...
Owner's Manual - Page 127

..., Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: us_latin_services@dell.com Country Code: 54 City Code: 11 E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC® storage products: la_enterprise@dell.com Customer Care Tech Support Tech Support Services Sales...
Owner's Manual - Page 128

... Name or Service Area, Website and E-Mail Address General Support Website: support.euro.dell.com E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/ Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Technical Support Fax Customer Care Corporate Sales Fax Switchboard General Support General Support...
Owner's Manual - Page 131

... Support El Salvador General Support Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: support.euro.dell.com/fi/fi/emaildell/ Country Code: 358 Technical Support City Code: 9 Customer Care Fax Switchboard Area Codes, Local Numbers, and Toll-Free Numbers 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711 7010...
Owner's Manual - Page 132

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Owner's Manual - Page 133

...OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division India Technical Support Sales (Large Corporate Accounts) Sales (Home and Small Business) Area Codes, Local Numbers, and Toll-Free...
Owner's Manual - Page 137

... support.euro.dell.com Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Technical ...dell.com E-mail (Australia): au_tech_support@dell.com Technical Support (for desktop and portable computers) Technical Support (for servers and workstations) Home and Small Business Government and Business Sales Fax Area Codes, Local Numbers, and Toll-Free Numbers...
Owner's Manual - Page 143

... Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-... (Austin, Texas) Automated Order-Status Service International Access Code: 011 AutoTech (portable and desktop computers) Country Code: 1 Consumer (Home and Home Office) Technical Support Customer Service DellNet...

Similar Questions

My Dell Xps 400 Wont Turnon
i plug in my DEll XPS 400nd it wont power up. the yellow lite on the front it illuminates the number...
(Posted by jamiedoyle3 12 years ago)
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