Dell XPS 14z Support Question
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Question posted by sirokb on August 21st, 2012
How To Start Into Safe Mode? Running Windows 7.
Current Answers
Answer #1: Posted by RathishC on August 21st, 2012 9:19 AM
Since you have already tried to boot the computer into Safe Mode by various methods, however, haven’t been able to do so. Please try and boot to the Safe Mode by following these simple steps:
Hold the power button for 15-20 seconds when the computer is switched on. Once the computers switches off, please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select Safe Mode to boot the computer into Safe Mode.
I would recommend you to click on the link below which will give you steps to login into Safe Mode:
Incase if you are still facing the issue, please run Dell Diagnostics to check the hard drive functionality.
The easiest way to run the test is to press and hold the FN key (function key) and then press the power button once and keep holding the FN key till you see the test
Running on the screen:
Let me know if you are getting any error messages.
Please also let me know if you are facing any other issue with the computer.
Thanks & Regards
Rathish C
#iworkfordell
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