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Dell W4201C Support Question

Dell W4201C Support Question

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Question posted by zimlich on August 27th, 2010

Dell W4201c Plasma Tv Went Blank

I was watching tv and suddenly my Dell W4201 had red bars running through it.  The bars got faster and then turned blue.  The screen went blank and the tv turned off.  I can turn on the tv but no picture or sound.

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Related Dell W4201C Manual Pages

Owners Manual - Page 1

FOR PROOF ONLY Model W4201C/5001C www.dell.com | PRELIMINARY 12/28/05 - DellPlasma TV Owner's Manual FILE LOCATION: D:\manual\Dell\W4201OM\approval-B\fronte.fm DELL CONFIDENTIAL -
Owners Manual - Page 3

... Batteries 23 Using Your Remote Control 24 Using Your TV With a Universal or Learning Remote Control 26 4 Using the TV Menu Using Your Remote Control With the TV Menu 27 Selecting Your TV Menu Language 28 Input Select 28 Picture Menu 30 Audio 30 PIP/POP/PBP 31 DELL CONFI DENTI AL - FOR PROOF ONLY Contents 3
Owners Manual - Page 10

PRELI MINARY 12/ 28/05 - FILE LOCATION: D:\manual\Dell\W4201OM\approval-B\ch1e.fm |support.dell.com Documentation .dell.com w Wall mount for W4201C and W5001C (optional) w w Speakers for W4201C only Speakers for W5001C only DELL CONFI DENTI AL - FOR PROOF ONLY 10 About Your TV
Owners Manual - Page 20

.... 2 Tighten the screws on the speaker. 3 Connect the speaker cables to the speaker connectors. .dell.com w w w Attaching the Speakers to the W4201C TV 1 Attach the brackets to the speakers and tighten the screws. 2 Attach the brackets to the TV and tighten the screws. 3 Connect the speaker cables to ensure all screws are completely tightened...
Owners Manual - Page 22

... help avoid image burn-in, it is a characteristic of time. Burn-in is best to burn-in include: .dell.com w • TV menus • Black bars such as those used in 4:3 or wide screen mode • TV channel logos w w • Stock market or news tickers • Time display • Shopping channel pricing display • Static...
Owners Manual - Page 25

... Sets the screen size Cycles through the preset options for the Picture menu |support.dell.com 5 SLEEP 6 PREV CH 7 CH Turns on and off 18 VOL + Increases/decreases the volume VOL - 19 NUMBER Press to select a channel 20 ENTER Press to confirm your TV (for example, in TV mode, it displays the channel you are watching) 16...
Owners Manual - Page 27

...to the TV Menu using the volume and channel buttons on the side panel of the screen. 2 Use...TV Menu, select the EXIT icon and press OK. NOTE: A red arrow appears next to view Picture-In-Picture, Picture-Outside-Picture, and PictureBy-Picture, and set parental controls. Using Your Remote Control With the TV...: D:\manual\Dell\W4201OM\approval-B\ch4e.fm Using the TV Menu 27 Except where noted, this ...
Owners Manual - Page 30

... receiver. FILE LOCATION: D:\manual\Dell\W4201OM\approval-B\ch4e.fm |support.dell.com .dell.com w w w 30 Picture Menu The Picture Menu allows you can adjust the individual audio levels, such as Brightness and Color. The color temperature presets are: •Natural: 6500K •Normal: the native panel temperature •Blue: 9300K •Red: 5700K Audio The Audio Menu...
Owners Manual - Page 31

... rotation mode runs through each window and plays all the available channels before it starts again at the bottom of the screen. The remote control offers the following PIP/POP/PBP |support.dell.com .dell.com w options: w w •Use the PIP SELbutton or the POP/PBP button on the remote control to turn on the...
Owners Manual - Page 32

...TV. Full Screen - Horizontal Shift- Blocks movies based ...Best selection for viewing TV, VCR or 4:3 DVD...Turns on their rating (G, PG, PG-13, R, NC-17, and X) • TV Ratings - Blocks TV shows based on or off all the sub screens in on their rating • Block Options - DELL...manual\Dell\W4201OM\approval-B\ch4e.fm |support.dell.com .dell.com w w w 32 Size NOTICE: Using black bars, ...
Owners Manual - Page 33

...dell.com Setup Setup allows you to adjust the appearance of the TV Menu, preset viewable cable channels, change the language of the TV Menu (see .dell.com w w "Selecting Your TV Menu Language" on the TV, select Plasma... you proceed with image retention. NOTE: Parental Control setting can select TV Button Lock to turn on the bottom panel. Select Closed Caption to lock the buttons on...
Owners Manual - Page 36

... your device documentation for more information on using the TV Menu, see "Using the TV Menu" on your service provider. FILE LOCATION: D:\manual\Dell\W4201OM\approval-B\ch5e.fm |support.dell.com General Problems Problem Possible Solution Poor picture quality while watching 1 Check the aspect ratio settings in the TV Menu. Press the Menu button on the remote...
Owners Manual - Page 38

...TV Menu. Press Menu on your DVD player. Your DellTV offers built-in deinterlacer that connector. The screen is not centered correctly 1 Update the size settings in the TV Menu. DELL CONFIDENTIAL - See "About Your TV" on a different TV... DVD player Picture is too dim or too bright Update the color settings in the TV Menu. Pressing the Mute button on the remote control turns the mute ...
Owners Manual - Page 39

... device. FILE LOCATION: D:\manual\Dell\W4201OM\approval-B\ch5e.fm Problem Screen has one or more lines Possible Solution 1 Check the aspect ratio settings in the TV Menu. NOTE: Burn-in the Input Source menu. For more information on the In TV MENU Setup select Plasma Conditioning. The picture is eliminated. Using this TV. Press Menu on your...
Owners Manual - Page 41

... the computer is off your TV and reconnect the video cable; DELL CONFIDENTIAL - If your TV and computer are properly connected but the TV screen remains dark, run the TV self-test by performing the following steps: 1 Turn off both your computer and the TV. While in self-test mode, the power light remains blue and the self-test pattern...
Owners Manual - Page 42

...\approval-B\ch5e.fm |support.dell.com .dell.com Problem PIP/POP/PBP not working properly. 7 Reset the original factory defaults. A blue light indicates the TV is working No video Possible Solution 1 Ensure the settings in power save mode. 4 Ensure proper source is selected. w w w hand corner of the TV. FOR PROOF ONLY 42 Troubleshooting Problems With Your...
Owners Manual - Page 43

... Specifications for Your TV General Model number W4201C Display type HD PDP panel Screen size 42-inches Viewable area 932 x 532 mm (36.7 x 20.9 inches) Image aspect ratio 16:9 (wide screen) Video display capabilities... Yes W5001C HD PDP panel 50-inches 1106 x 622 mm (43.5 x 24.5 inches) 16:9 (wide screen) 480i 480p 576i 576p 720p 1080i Yes Yes Yes 1208 x 802.5 x 295.85 mm 1208 x 923.5...
Owners Manual - Page 58

|support.dell.com .dell.com Country (City) International Access ...: 20 General Support General Support Website: support.euro.dell.com Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Technical Support Fax Home/Small Business Customer Care ...1519 020 674 45 94 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47...
Owners Manual - Page 66

... PIP button, 25 PIP SEL button, 25 PIP/POP/PBP compatibility, 31 setting up, 31 plasma conditioning, 33, 39 POP/PBP button, 25 POS button, 25 power connector, location, 8 power...location, 7 O optical digital out connector, location, 7 OSD audio menu, 30 hold time, 33 parental control menu, 32 picture menu, 30 PIP/POP/PBP, 31 setup menu, 33 size menu, 32 P parental control, 32 about, 32 block options...
Owners Manual - Page 67

...specifications, 43 audio, 45 general, 43 inputs, 44 outputs, 44 physical dimensions, 43 picture-in-picture (PIP), 44 viewing angle, 44 SRS TruSurround XT, 30 subwoofer connector, location, 7... 41 tips, 35 VGA monitor, 41 TV about, 5 bottom view, 7 caring for, 11 front view, 5 proper location, 13 right ... 33 size 4 to 3, 32 full screen, 32 menu, 32 PIP/POP/PBP window, 31 standard, 32 wide, 32 zoom,...

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