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Dell Vostro 1015 Support Question

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Question posted by haribhagat22 on April 11th, 2013

Dell Webcam Software

How To Install Dell Webcam Software Using Windows 8?

Requests for more information

Request from prateekk007 on April 11th, 2013 5:27 PM
Hi haribhagat22 

There are few steps I would suggest which might help us in fixing the issue. Try the following steps:  

1. Have you check in Device Manager if the Webcam is getting detected as Imaging Device? If it’s not getting detected in Device Manager try
 Resetting the System Setup (BIOS) to its Default Settings.

2. If the webcam id listed in Device Manager, uninstall the webcam from the device manager and allow Windows 8 to reinstall the driver automatically after a restart and check the functionality. Refer the article on Diagnosing Integrated Webcam Driver Issues when Upgrading from Windows 7 to 8.

3. After upgrading the operating system to Windows 8 you will need to uninstall Webcam Central (if you did not uninstall before upgrading) and then reinstall itClick here to download the Dell Webcam Central software. 
For more details, you can also click here to refer the thread for the webcam issue after upgrading to windows 8.

You can also refer to the below mentioned link that might help you:

http://dell.to/ZQ6LR7

Please write back if you have any further questions.

Current Answers

Answer #1: Posted by prateekk007 on April 11th, 2013 5:27 PM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
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Hi haribhagat22 

There are few steps I would suggest which might help us in fixing the issue. Try the following steps:  

1. Have you check in Device Manager if the Webcam is getting detected as Imaging Device? If it’s not getting detected in Device Manager try
 Resetting the System Setup (BIOS) to its Default Settings.

2. If the webcam id listed in Device Manager, uninstall the webcam from the device manager and allow Windows 8 to reinstall the driver automatically after a restart and check the functionality. Refer the article on Diagnosing Integrated Webcam Driver Issues when Upgrading from Windows 7 to 8.

3. After upgrading the operating system to Windows 8 you will need to uninstall Webcam Central (if you did not uninstall before upgrading) and then reinstall itClick here to download the Dell Webcam Central software. 
For more details, you can also click here to refer the thread for the webcam issue after upgrading to windows 8.

You can also refer to the below mentioned link that might help you:

http://dell.to/ZQ6LR7

Please write back if you have any further questions.

For easy access to drivers, manuals and product updates, please visit our Support Site .


Thanks & Regards
Prateek K


Related Dell Vostro 1015 Manual Pages

Setup and Features Information Tech Sheet - Page 1

About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, or death. DellVostro™ 1014/1015 Setup and Features Information Tech Sheet Front View 123 4 17 16 15 14 13 1 microphone (optional) 3 camera (optional) 5 keyboard status lights November 2010 5 6 9 87 12 11 10 2 camera light (optional) 4 display 6 power button Models: PP38L and PP37L
Service Manual - Page 1

...used in the United States and/or other than its own. Dell Inc. Adobe, the Adobe logo, and Adobe Flash Player are trademarks of Intel Corporation; DellVostro™ 1014/1015...of your computer. Trademarks used in any manner whatsoever without notice. © 2009 Dell Inc. November 2009 Rev. Microsoft, Windows, Windows Vista, and the Windows Vista start button are ...
Service Manual - Page 2

.... 3. Follow the procedures in Before Working Inside Your Computer. 2. Remove the six screws that secure the access panel to Contents Page Access Panel DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Back to the computer. For additional safety...
Service Manual - Page 4

... that shipped with the back of the computer facing you. 3. Back to the unlock position. Slide the battery latches apart to Contents Page Battery DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer. Follow the procedures in Before Working Inside Your Computer. 2. For additional safety best practices information...
Service Manual - Page 6

...additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the battery. 3. Remove the WLAN card. ...I/O board. 11. Back to Contents Page Internal Card With Bluetooth® Wireless Technology DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped ...
Service Manual - Page 8

... rest. 10. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the keyboard. 8. Remove the hard drive. 5. Back to Contents Page Coin-Cell Battery DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your...
Service Manual - Page 10

... to Contents Page Control Panel Cover DellVostro™ 1014/1015 Service Manual WARNING: Before working inside the battery well. Remove the battery. 3. Back to release the four control panel cover clips located inside your computer, read the safety information that shipped with your computer. Vostro 1014 Vostro 1015 Vostro 1014 Removing the Control Panel Cover...
Service Manual - Page 14

.... Remove the WLAN card. 6. Remove the access panel. 4. Follow the procedures in Before Working Inside Your Computer. 2. Back to Contents Page Processor Fan DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Remove the hard drive. 5. Disconnect the processor...
Service Manual - Page 17

Back to release it from the computer. Follow the procedures in the computer. 3. Press the ExpressCard to Contents Page ExpressCard DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the ...
Service Manual - Page 19

... Working Inside Your Computer. 2. Remove the access panel. 4. Remove the four screws that secure the hard drive assembly to Contents Page Hard Drive DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see...
Service Manual - Page 23

...safety information that secure the heat sink to Contents Page Heat Sink DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer. Remove the hard...cover. 10. Use the marked sequence in Before Working Inside Your Computer. 2. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. ...
Service Manual - Page 25

Removing the I /O Board DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read ...hard drive. 5. Remove the keyboard. 8. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the control panel cover. 7. Remove the two screws that secure the I/O board to Contents Page ...
Service Manual - Page 27

... keyboard over and lay it on the palm rest. Remove the battery. 3. Remove the two screws that secure the keyboard to Contents Page Keyboard DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Removing the Keyboard 1. For additional safety...
Service Manual - Page 30

Follow the procedures in Before Working Inside Your Computer. 2. Remove the access panel. 4. Back to Contents Page Display DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Removing the Display Assembly Replacing the Display Assembly ...
Service Manual - Page 40

... Your Computer. 2. Remove the Bluetooth wireless card. 16. Remove the access panel. 6. Remove the display assembly. 12. Vostro 1014 Vostro 1015 Vostro 1014 Removing the System Board 1. Back to Contents Page System Board DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For...
Service Manual - Page 46

...remove the module from the computer. Removing Memory Modules 1. Back to Contents Page Memory DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped ... the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Use your computer. Follow the procedures in Before Working Inside Your Computer. 2.
Service Manual - Page 48

... release it from the computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Press the memory card to Contents Page Memory Card DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Follow...
Service Manual - Page 50

For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the screw that secures the optical drive to Contents Page Optical Drive DellVostro™ 1014/1015 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Remove the optical...
Service Manual - Page 68

...off - To check battery health using the charge gauge, press and hold...lights appear, the battery is connected to your laptop. Turns on when the numeric keypad is ...installed Next Step 1. Try known good memory from another computer or replace the memory. 4. Back to indicate battery charge status. Turns on steadily or blinks to Contents Page Diagnostics DellVostro™ 1014/1015...
Service Manual - Page 71

...-Card, WLAN: Dell WLAN 5100 or Broadcom WLAN1397_1510 Bluetooth® 355 V2.0 and Bluetooth 360 V2.1 wireless technology (optional) optional 1.3MP and associated camera software two-channel high-...NOTE: Offerings may vary by region. Back to Contents Page Specifications DellVostro™ 1014/1015 Service Manual System Information Memory Audio Battery 5-in connector, stereo headphones...

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