Dell Venue Support Question
Dell Venue Support Question
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Question posted by Anonymous-87721 on December 7th, 2012
Can't Get Wifi On My Dell Venue
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Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on December 8th, 2012 12:34 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello Anonymous-87721,
I am from Dell Social Media and Community.
Follow the steps below to turn on Wi-Fi and connect to a network.
1 Touch the Home button → Menu button → Settings→Wireless & networks→ Wi-Fi to select the Wi-Fi check box. The smartphone scans for available wireless networks.
2 Touch Wi-Fi settings. The network names and security settings (Open network or Secured with WEP/WPA/WPA2/WPS) of discovered Wi-Fi networks are displayed in the Wi-Fi networks list.
3 Flick the list and touch to select a Wi-Fi network to connect to.
4 Enter a password (if necessary), then touch Connect to connect to the Wi-Fi network.
NOTE: To connect to a network protected by Wired Equivalent Privacy (WEP), WPA (Wi-Fi Protected Access), WPA2, or WPS (Wireless Protected Setup), you must enter the WEP/WPA/WPA2/WPS security key to obtain authorized access to the network. The next time your smartphone connects to a previously accessed secured wireless network, you will not be required to enter the WEP/WPA/WPA2/WPS key again, unless you reset your smartphone to its factory default settings.
You may also follow the link below to find the owners manual for further troubleshooting.
http://support.dell.com/support/edocs/systems/venue/en/UM/um_en.pdf
If the issue is not resolved or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.
Dell-Niranjan
Twitter: @NiranjanatDell
I am from Dell Social Media and Community.
Follow the steps below to turn on Wi-Fi and connect to a network.
1 Touch the Home button → Menu button → Settings→Wireless & networks→ Wi-Fi to select the Wi-Fi check box. The smartphone scans for available wireless networks.
2 Touch Wi-Fi settings. The network names and security settings (Open network or Secured with WEP/WPA/WPA2/WPS) of discovered Wi-Fi networks are displayed in the Wi-Fi networks list.
3 Flick the list and touch to select a Wi-Fi network to connect to.
4 Enter a password (if necessary), then touch Connect to connect to the Wi-Fi network.
NOTE: To connect to a network protected by Wired Equivalent Privacy (WEP), WPA (Wi-Fi Protected Access), WPA2, or WPS (Wireless Protected Setup), you must enter the WEP/WPA/WPA2/WPS security key to obtain authorized access to the network. The next time your smartphone connects to a previously accessed secured wireless network, you will not be required to enter the WEP/WPA/WPA2/WPS key again, unless you reset your smartphone to its factory default settings.
You may also follow the link below to find the owners manual for further troubleshooting.
http://support.dell.com/support/edocs/systems/venue/en/UM/um_en.pdf
If the issue is not resolved or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.
Dell-Niranjan
Twitter: @NiranjanatDell
NiranjanAtDell
Dell Inc
Related Dell Venue Manual Pages
User Manual - Page 1
... widgets appear on the Home screens and provide quick access to recently used in this text: Dell and the DELL logo are on . The appearance of inactivity.
Dell™ Venue
Getting Started Guide
About Your Phone
3.5 mm Headset connector
Ring/Silent button
Slide up to silence ringer
Power/Lock button Press and hold your finger...
User Manual - Page 5
... MicroSD 135 Bluetooth 136 Photos and Videos 138 Music 141 Calendar 144 Alarm Clock 146 Calculator 148 Sound Recorder 148 Voice Dialer 149
8 Synchronizing Your Dell Venue Smartphone and Computer Using Dell Mobile Sync . . . 150
9 Troubleshooting 152
Contents
5
User Manual - Page 12
FOR PROOF ONLY
12
Dell Venue Smartphone Features DELL CONFIDENTIAL - FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
2 Dell Venue Smartphone Features
This section provides information about the features available on your Dell Venue smartphone.
1
2
5 43
6
7
8
11
10
9
Feature 1 Headphone connector
Function(s) Connects to headphones.
PRELIMINARY 12/13/10 -
User Manual - Page 13
...then select Settings→ Display→ Brightness→ Automatic brightness→ OK.
DELL CONFIDENTIAL - FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
Feature 2 Power and Sleep/Wake button
3 Ambient... are on the screen.
FOR PROOF ONLY
Dell Venue Smartphone Features
13
Controls screen brightness according to phone conversations. Use to listen to the surrounding ...
User Manual - Page 14
... PROOF ONLY
14
Dell Venue Smartphone Features Audio output for video and music playback. Use for voice calls.
• Connects to a USB cable to transfer files to a computer.
• Connects to a charger to the recently accessed applications.
FILE LOCATION: E:\Mobile\Toucan\UM\Generic... Home screen.
• Touch and hold: For quick access to charge the smartphone. DELL CONFIDENTIAL -
User Manual - Page 15
...Dell Venue Smartphone Features
15 The
icon appears
in place. PRELIMINARY 12/13/10 - For using while capturing photos and videos. Secures the battery in the status area. • Slide the switch downward to enable
silent mode. DELL... CONFIDENTIAL - Switches between ring and silent modes. • Slide the switch upward to
enable ring mode. FILE LOCATION: E:\Mobile\Toucan...
User Manual - Page 16
FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
Feature 5 Camera button 6 Volume down button
7 Volume up button
Function(s)
• If the camera is not active, press and ... to increase the ringer volume by one level. -Press and hold to continuously increase the ringer volume. PRELIMINARY 12/13/10 - FOR PROOF ONLY
16
Dell Venue Smartphone Features DELL CONFIDENTIAL -
User Manual - Page 17
FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
Touch Screen
Your smartphone has a multi-touch sensitive screen.
...• Press the buttons on the
screen. • Input text using the on the screen with your fingertip. DELL CONFIDENTIAL -
screen keyboard or numeric keypad. Finger Gestures Touch
Touch gently on - FOR PROOF ONLY
Dell Venue Smartphone Features
17
User Manual - Page 18
FOR PROOF ONLY
18
Dell Venue Smartphone Features FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
Finger Gestures Touch and hold Touch and hold your finger on a Home screen, except for the HOME Stage widget. Allows you to:
Move an item on the screen. DELL CONFIDENTIAL - PRELIMINARY 12/13/10 -
User Manual - Page 19
FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
Finger Gestures
Allows you to:
Drag
1 Touch and hold your finger on an item on the screen.
2 Keeping your ... lower area of the screen to open the application drawer.
-To close the application drawer, drag down anywhere within the application drawer. FOR PROOF ONLY
Dell Venue Smartphone Features
19
PRELIMINARY 12/13/10...
User Manual - Page 20
Allows you to:
Scroll through Home screens, web pages, lists, entries, photo thumbnails, contacts, and so on the screen. DELL CONFIDENTIAL -
FOR PROOF ONLY
20
Dell Venue Smartphone Features
FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
Finger Gestures Flick or swipe Move your finger in a vertical or horizontal direction on . PRELIMINARY 12/13/10 -
User Manual - Page 33
...desired phone number to create the shortcut on the current Home screen. DELL CONFIDENTIAL...Mobile\Toucan\UM\Generic\fm\Features.fm
Customizing Your Home Screens
To add an item to a Home screen
1 Touch the Home button . 2 To access the Add to create the shortcut on the Home screen. PRELIMINARY 12/13/10 - FOR PROOF ONLY
Dell Venue Smartphone Features
33 Direct message: Touch the desired phone...
User Manual - Page 35
... 12/13/10 - FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm
Items
Steps...phone numbers.
DELL CONFIDENTIAL -
Starred contacts: Add a shortcut to the contacts with a star. Bluetooth received: Add a shortcut to the folder.
New folder: Add a folder where Once the folder is on top of the
screen shortcuts. folder in the Contacts application. FOR PROOF ONLY
Dell Venue...
User Manual - Page 41
FOR PROOF ONLY
Dell Venue Smartphone Features
41
DELL CONFIDENTIAL - The panoramic Home screen is made up of the Home screen allow you to access the application menu and some main functions quickly.
123
4
1 Phone button 2 Launcher button
3 Browser button 4 Dots
4
Touch the Phone button
to
display thumbnails of the Home screens. FILE LOCATION: E:\Mobile\Toucan\UM...
User Manual - Page 51
...Dell Venue Smartphone
51 Scroll the screen to find more items to fill.
4 Touch to replace a default information label with another one that you choose from the Select label list, for example from the Gallery application to Home phone number. Managing Contacts
To view and manage your contacts, touch Contacts
Phone... Mobile phone number to use as the contact's visual caller ...
User Manual - Page 54
...start synchronization of the data being synced.
54
Using Your Dell Venue Smartphone NOTE: While data is syncing, the sync icon ...want the smartphone to only display the contacts who have phone numbers. on your e-mail account.
To select the data...stored on the home screen, and then touch the
• Touch Phone button .
Display options
Accounts
→ Contacts
and then touch the ...
User Manual - Page 55
... the Launcher button
→ Messaging . The compose screen opens.
2 In the To field, type the mobile phone number or the contact name of messages or message threads representing all the received, sent, and draft messages. Using Your Dell Venue Smartphone
55 Touch a matched contact to enter ";" for a second number.
Import/Export
You can import...
User Manual - Page 56
...mobile phone number, e-mail address, or contact name. Matching contacts with their mobile numbers or e-mail addresses appear below the To field.
Open the Gallery application and touch a video clip to attach it to your message. For more mobile... application, see "Camera" on page 130.
56
Using Your Dell Venue Smartphone NOTE: Repeat step 1 to enter more information about the...
User Manual - Page 69
... may choose to the street-level. Using Your Dell Venue Smartphone
69
This mode requires a clear view of the sky and more battery power. 5 Touch to enable or disable the Auto-sync mode, which lets your phone automatically sync your Gmail data and Outlook data using Dell Mobile Sync. 6 Touch repeatedly to adjust the brightness...
User Manual - Page 70
... total and available space on the phone and on page 150. 3 Touch Format SD card→ Format SD card→ Erase everything button. To erase unwanted application data to unmount the microSD card before formatting your smartphone data, see "Synchronizing Your Dell Venue Smartphone and Computer Using Dell Mobile Sync" on the microSD card. Ensure...
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