Dell V715W Support Question
Dell V715W Support Question
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Question posted by ogeniver1 on October 23rd, 2012
Scan Feature
When faxing the scanning light moves intermittently and do not send clear copies, but goes smoothly when copying. When scanning to PC unable to download scan app from computer. Any suggestions to fix fax issue? Also with new cartridges print quality is poor even after deep cleaning printer head
Current Answers
Answer #1: Posted by RathishC on October 23rd, 2012 11:18 AM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
Please follow the below mentioned step, which may fix the issue:
- Open the cover to remove the Print head and Cartridge (if installed).
Note: Carrier will come to the center automatically with the error message as the cover is opened. - Remove the Cartridges and place on a table.
- Open print head latch and remove the print head.
- Close Printer Head latch, close cover, and confirm error message goes away from operator panel.
Ensure printer is connected by USB or wireless, and then check for latest level of firmware by clicking on the link below, which will take you to Dell support website:
Please enter the service tag of the printer.Install the printer drivers and update the firmware on the computer.
If the issue still persists, please reset the printer to factory setting.
Follow the steps below to do the same:
Note: Resetting to factory default settings will delete all the printer settings you may have previously selected.
From the printer control panel, press the Button as shown in (Picture 2).- Press the arrow buttons to scroll to Defaults, and then press OK butoon( as shown in picture 1)
- Press the arrow buttons to scroll to Set Defaults, and then press OK button
- Press the arrow buttons to scroll to Use Factory, and then press OK button
- When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.
“Initial Setup Complete” appears on the display. Please follow the screen instruction on the printer, which may fix the issue.
Please check if this fixes the issue. For any further help please respond.
Thanks & Regards
Rathish C
#iworkfordell
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Related Dell V715W Manual Pages
User's Guide - Page 6
..., you 're satisfied. The Power Saver feature puts the printer in a minimum-power standby
mode after the printer is left idle for presentation.
• Use recycled paper. You can scan documents or photographs and save . Duplexing lets you print on both sides
of the paper (duplex) for copy and fax jobs and for printing in the...
User's Guide - Page 7
...
"Deep Clean Printhead" features. These features clean the printhead nozzles to print more pages with the printer.
Additional setup and instructions for ? Inks in High-Yield cartridges allow you looking for using the printer:
• Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks,
depending on the...
User's Guide - Page 14
... printer settings. Enter a pause only when you have already begun entering the number.
• Display the last number dialed. Start a job, depending on the display.
9 Display
View:
Note: The display is turned off when this button is selected. Switch to view the last five
numbers dialed.
Note: The Copy, Scan, Fax, and Photo button lights...
User's Guide - Page 15
... or Photo mode: enter the number of copies or prints you want to :
• Print on some printer models) compared to Power Saver mode after the printer is the time it takes for ten minutes. • Set screen brightness to low.
7 Cancel
• Cancel a print, copy, scan, or fax job in Windows (selected
models only).
Note...
User's Guide - Page 31
...; Select a higher print quality for better prints. • Make sure there is enough ink in the printer.
2 Send the print job: a With a document open , click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Copies section of the Print Setup tab, enter the number of pages (not collated).
Printing basic documents...
User's Guide - Page 58
... on any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Faxing
CAUTION-SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Faxing
58 Tips for this product or make any number of the printer.
Do not set the printer to the port of
rings that you want .
User's Guide - Page 60
...; If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you have set the printer to receive faxes automatically
(Auto Answer On).
• Set the printer to pick up calls two rings after four rings, then set
the correct ring pattern for this setup: • If you...
User's Guide - Page 61
... Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Faxing
61 To install a filter for the printer:
1 Connect the line port of the DSL filter to the wall jack. 2 ... service when you have distinctive ring service, then make
sure that you set the printer to receive faxes automatically (Auto Answer On), but you need to a distinctive ring service. If ...
User's Guide - Page 68
... information includes your name or your company name, your fax number (your fax number is made.
In some countries, you cannot send a fax without sender information, so make sure that you enter this information. Some fax machines also block faxes without this information in your printer. Faxing
68
Connect the printer to the same wall jack, then connect the...
User's Guide - Page 70
..., number of your telephone line, then set the printer to the distinctive ring
feature on your printer.
• Print confirmation pages or transmission reports.
If you want. These reports
let you know if the faxes that you subscribe to scan after dialing the recipient. This is busy. The printer can
Set up, view, or print the...
User's Guide - Page 73
... . c Press the arrow buttons to scroll to Fax Setup, and then press .
Tip:
• You can send a broadcast fax to up incoming faxes: a Press the arrow buttons to scroll to receive faxes automatically (Auto Answer On), then load paper in the printer.
Receiving faxes automatically
1 Make sure that the printer is on and connected to a working if
you...
User's Guide - Page 74
... scroll to Off, and then press .
2 When the telephone rings and you hear fax tones when you set the printer
to a distinctive ring service provided by your
telephone company, then make sure that the printer is a fax, then the printer detects the fax signal on a single line, or if you subscribe to pick up calls two...
User's Guide - Page 75
... period, comma, star, pound, plus, minus, and parenthesis.
A splitter splits the telephone signal and allows you frequently send faxes to the wall jack. In most cases, your fax number. If you want the printer to the printer.
Set Auto Answer to On if you subscribe to the Distinctive Ring Pattern Detection (DRPD) service offered by...
User's Guide - Page 76
... telephone line and the wall jack are received. If you encounter problems sending and receiving faxes, then make sure you can set the ring pattern in the printer. If the printer is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. If an incoming call . How can detect...
User's Guide - Page 77
...dialing volume
1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Dialing and Sending, and then press . ...This feature allows you should use to a distinctive ring service.
If you subscribe to answer the call is working and to receive faxes manually, then make sure that the fax answers ...
User's Guide - Page 78
... want to send a fax to a single recipient, then press . Do not turn off the printer or unplug it from the Speed Dial or Group
Dial list.
3 If you want to send the fax to a group of the documents that you want to send the fax, and then press . 7 Press to start scanning the document. 8 If the printer is already...
User's Guide - Page 113
... duplex unit" on page 114 • "Paper jam in the printer
Note: The parts inside the printer are listed, then the USB port is enabled.
Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting
113 The USB port is damaged, then use a new one or more information, see the computer documentation.
Note: If you...
User's Guide - Page 114
... area behind the duplex cover has protruding ribs as part of the paper path. 1 Press to turn the printer back on.
To avoid injury, use caution when accessing this area for jammed paper.
3 Firmly grasp the ...paper, and then gently pull it .
4 Press to turn off the printer. 2 Check the paper tray or lift the scanner unit to tear the paper while removing it out. Avoid...
User's Guide - Page 115
... the duplex unit.
4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job.
Paper jam in the ADF (selected models only)
Note: The parts inside the printer are sensitive.
Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting
115 Note: Be careful not to tear the paper...
User's Guide - Page 124
..., and then press . 5 Copy the manual answer code that the printer can open the fax software and configure the fax settings. However, if the printer memory is full.
If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you set the printer to receive faxes manually (Auto Answer...
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