Dell U473D Support Question
Dell U473D Support Question
Find answers below for this question about Dell U473D - Multimedia Keyboard.Question posted by animaldoc98 on March 7th, 2017
My Dell U473d Keyboard Is Locked. How Do I Unlock It?
My Dell U473D keyboard is locked. How do I unlock it? The top right corner of the keyboard has 2 lock squares lit up in blue. One has a 9 and the other has an A in it
Current Answers
Answer #1: Posted by kavitasarin on November 29th, 2017 2:04 AM
kavitasarin
Member since:
November 29th, 2017 Points: 1,410
Member since:
November 29th, 2017 Points: 1,410
There is no way to lock, or unlock the keyboard. Please try booting your system, and press F2 and see if you can enter the BIOS. Try this with the internal keyboard. If this does not work, then try running the keyboard test from the Dell Diagnostics. The internal keyboard should work, even when an external keyboard is attached. See if the keyboard will work in the diagnostics. If not then you have a keyboard failure and you should contact Technical support.
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