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Dell SE177FP Support Question

Dell SE177FP Support Question

Find answers below for this question about Dell SE177FP - 17" LCD Monitor.
Question posted by sales81642 on July 19th, 2013

The Monitor Stays Black And Only The Orange Light Stays On. If I Press A Button

If i press a button it tells me the monitor is in power save mode and to press asny button, but nothing happens and it goes back to the orange light.

Current Answers

Answer #1: Posted by prateekk007 on July 19th, 2013 6:46 AM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
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Hi sales81642

If the power light is amber, the computer is receiving electrical power; however, an internal power problem might exist or it might in sleep mode. The first step I request you to try is to remove the power cable from the back of the tower and then hold the power button for 15-20 seconds. Put the power cable back in and restart the computer. I would suggest you to remove mouse, keyboard and any other external device connected to the computer. Please plug in each peripheral one by one and restart the computer each time a new peripheral is plugged in. If the LED color turns amber/orange after plugging in any peripheral, then the issue could be with that peripheral. You can also follow the steps mentioned in the below article and see if that helps you. In case issue still persists please provide me the system model number so that I can help you further:

http://dell.to/15406sG

Hope that helps you.

For easy access to drivers, manuals and product updates, please visit our Support Site .


Thanks & Regards
Prateek K


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