Home » Dell » Desktops » Dell OptiPlex GX50

Dell OptiPlex GX50 Support Question

Find answers below for this question about Dell OptiPlex GX50.
Need a Dell OptiPlex GX50 manual? We have 1 online manual for this item!

Dell Overview Questions Manuals Reviews Videos Research

Question posted by roxmac3 on February 9th, 2014

Bios Reconfigured

My Win XP GX60 Optiplex series has been one of the best computers I have ever had the privilege of working with. Together in the last 8 years have gone through at least 15 crashes that I recovered. Sometimes with having to reformat a partition but all was well in the end. I am very partial to this unit and want it repaired but this time I have hit a block. When I turn it on it goes only to system set up. I have no primary or secondary drives at all. This all happened after an update and so my system does not recognize a CD/DVD drive or HD drive and USB drive states: "not installed" My entire configuration for my BIOS has changed or missing. Since I cannot access any drives to reboot or access my command prompt F8 - "Windows Advanced Options Menu" no F1 at all F2 - set up, and my F12 I can access tells me to either 1. Normal boot 2. system set up 3. IDE drive diagnostics 4. Boot to the utility partition. 1.Normal takes me to setup, 2.Sys setup is where I keep getting rerouted to anyway, 3. IDE tells me "NO IDE hardware drivers installed", and 4. BOOT to Utility Partition says "no boot device available. I have changed the Cmos battery, I "jumped" it both for password and the reset but no default settings reloaded. I took off all detachable connections and reset and try to reboot that way. I bought an external CD/DVD Driver so I could download repair CD but its unrecognized. Attempted to download via USB but "unrecognized". So how can I repair my BIOS when I am denied access to any port, USB, CD drive, or command prompt? Can I input the correct information needed by typing a prompt in BIOS and if yes then what is the correct variations for it to recognize? Doesn't seem to accept any command but what is available to alter programs system and it seems to have been altered which I do not know correct configurations and it does not have a factory default setting to reset. Here is my computers information: Dell Optiplex GX60 series Intel Celeron processor 2.40 GHz level 2 cache 128 kb integrated BIOS version A08 Service tag: 3BDV751 Motherboard model: Dell Co. Corp. OC 3207 That is all I have as info. Please, please help me!

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by TommyKervz on February 9th, 2014 9:18 PM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

1,110
points

Hi. Just to bring another option to light. Do note the BIOS chip (which could be the possible cause) can the desoldered from the board and either be reflashed with fresh BIOS and resoldered back or be replaced with a new one.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Dell OptiPlex GX50 Manual Pages

User Guide - Page 2

... claiming the marks and names or their products. IBM is a trademark of Dell Computer Corporation; A03 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that this text: Dell, the DELL logo, Inspiron, Dimension, Latitude, Dell Precision, DellNet, and OptiPlex are trademarks of Intel Corporation; Abbreviations and Acronyms For a complete list of...

User Guide - Page 8

... 204 Input Errors 204 Error Messages 204 Device Drivers 205 Memory-Resident Programs 205 Program Conflicts 205 Memory Address Conflicts 206 Interrupt Assignment Conflicts 206 BIOS Recovery Utility 207 7 Getting Help Help Overview 210 Technical Assistance 210 Help Tools 210 Problems With Your Order 213 Product Information 213 Returning Items for...

User Guide - Page 16

... sequence (see Changing the Boot Sequence). You may be shipped with your computer, use this CD to run diagnostics tools. Contents Dell OptiPlex ResourceCD • Dell Diagnostics • Drivers • Utilities • Computer and device documentation Setup and Quick Reference Guide • Getting started/setup • Support tools • Solving Problems • Warranty...

User Guide - Page 50

...: • Title - If you print the system setup screens (by pressing ) or record the information for your computer processor, level 2 (L2) cache, service tag, and the version number of the basic input/output system (BIOS) • Options - System Setup Screens The system setup screens display the current configuration information for future reference...

User Guide - Page 60

... setup. If no device is set the hard drive autoconfiguration feature. The computer beeps when the settings are correct and that bypass the computer BIOS may not work with the automatic drive-type detect feature. Press in system setup. If your computer does not reset after you perform these steps, enter system setup and reset...

User Guide - Page 140

... XP is on the task bar. 2 Click Properties. 3 Click the Start Menu tab. 4 Select Classic Start Menu and click OK. The Desktop Cleanup Wizard first opens a dialog box informing you that the Run Desktop Cleanup Wizard every 60 days box is not checked. You can run the wizard. If you have completed your computer...

User Guide - Page 156

... set Intel 810E Data bus width 64 bits Address bus width 32 bits Direct memory access (DMA) 7 channels Interrupts 15 Computer BIOS Desktop Management Interface (DMI) 2.0sand system management BIOS 2.3-compliant BIOS in 4-megabit (Mb) flash chip Computer clock Network interface controller 66 or 100 MHz (matches processor bus speed) 3Com® 3C920 Graphics (Optional) and Video...

User Guide - Page 163

SECTION 6 Solving Problems Finding Solutions Dell Diagnostics Messages and Codes Software Problems BIOS Recovery Utility www.dell.com | support.dell.com

User Guide - Page 187

... displays the following options: • Option 1- Click OK to an MS-DOS prompt 8 Select Option 1- For additional information, refer to the Dell OptiPlex User's Guide, located on this computer, the ResourceCD Installation window opens to the prompts offered by a list of its components and devices, such as the first device in case...

User Guide - Page 191

... the message. in the table, check the documentation for suggestions on your monitor screen or a beep code may sound. Computer Messages Message Cause Action Address mark not found The basic input/output system (BIOS) found a faulty disk sector or could not find a particular disk sector. See "Floppy Drive Problems," "Hard Drive Problems...

User Guide - Page 199

Computer Beep Codes Code Cause Action 1-1-2 Microprocessor register See "Getting Help" for instructions on failure obtaining technical assistance. 1-1-3 NVRAM Run the System Board Devices tests in the Dell Diagnostics, if possible. 1-1-4 ROM BIOS checksum Run the System Board Devices tests in failure the Dell Diagnostics, if possible. 1-2-1 Programmable interval Run the System Board...

User Guide - Page 202

... technical assistance. If the computer still has no video graphics card may be computer locks up during POST detected while the BIOS was during faulty. If the computer does not boot, see ... Panel Light Power Switch Diagnostic Light Codes Power Light Code Cause Action Blinking yellow The computer power Ensure that each board may have failed. Solid green power light with The monitor...

User Guide - Page 203

... computer is plugged into a working outlet and that signifies the start of self-diagnostic checks. A successful POST ends with a single beep that you need to complete prior to performing the suggested corrective actions. The light patterns described in the recovery mode Run the BIOS Recovery Utility, wait for recovery completion, and restart the computer...

User Guide - Page 209

... logo screen appears, remove the floppy from the floppy drive so that the computer does not boot from the File Library located on . To restore the BIOS, perform the following steps: 1 Disconnect the computer from its power source. 2 Go to another working computer, go to a floppy. 5 Insert the floppy into the floppy drive of the...

User Guide - Page 224

... Support (Dimension™ and Inspiron™) Technical Support Outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division (Up to 400 employees) Preferred Accounts Division Sales...

User Guide - Page 229

... Technical Support Sales Website: support.euro.dell.com E-mail: [email protected] E-mail Support for Latitude and Inspiron: [email protected] E-mail Support for OptiPlex: [email protected] E-mail Support for Servers: [email protected] Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business...

User Guide - Page 267

... organization on . A measurement of weight that equals 1/16 of the OS or system management software and hardware. P Parallel Port An I/O port on your computer that originates directly from a computer's BIOS or hardware components such as an LPT port. A standard for each user. oz Ounce. Also referred to connect a printer. PBX Private branch exchange...

User Guide - Page 268

... -up , that can automatically configure devices at 16.6 MBps. A type of multiple tasks to attach an external device by connecting its pins lined up to work properly the computer's BIOS and OS must also be remotely started, such as RAM, the hard drives, the keyboard, video, and so on your...

User Guide - Page 272

...15, or 25 pins and can be accessed remotely. A standard method by which has its pins in even rows. A type of network equipment. Intel recommends using identical steppings of processors in a shield that works... copper wires wound around each other to the PGA socket, which the BIOS data of a WfM-compliant computer can be refreshed regularly. A common type of copper wiring used to ...

User Guide - Page 273

..., including voice, data, fax, video, and so on another computer. The receiving computer's TCP layer reassembles the packets into smaller packets that products be used... in RAM after it gets to the right destination. System Setup A utility that allows you to configure user-selectable options in the BIOS...