Dell OptiPlex 990 Support Question
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Question posted by kennAma on August 10th, 2013
Dell Optiplex 990 Does Not Boot
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Related Dell OptiPlex 990 Manual Pages
User Manual - Page 1
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![](/manualimages/k/m/dell-optiplex-990-c681bca_1_080d.png)
... drive activity light 10. back panel connectors 14. USB 2.0 connectors (4)
9. diagnostic lights (4) 6. optical-drive bay (optional) 3. power supply diagnostic button 12.
optical-drive eject button 8. Dell OptiPlex 990
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Mini Tower -
Technical Guide - Page 3
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
10 Power Supply Diagnostic 14 Expansion Card ...
Technical Guide - Page 4
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MT System Board Components
Number
Name
Number
Name
1
Internal Speaker Connector (INT_SPKR)
13
PCI Connector(SLOT3)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(...
Technical Guide - Page 5
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 DESKTOP COMPUTER (DT) VIEW
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security ...
Technical Guide - Page 6
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_6_d104.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DT System Board Components
Number
Name
1
Internal Speaker Connector
(INT_SPKR)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(THRM_2)
4
SATA 0 Connector(SATA0)
5
SATA 1 Connector(...
Technical Guide - Page 7
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 ...
Technical Guide - Page 8
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_8_dadf.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SFF System Board Components
Number
Name
1
P1 power Connector (POWER)
2
System fan Connector (FAN_HDD)
3
Internal Speaker Connector (INT_SPKR)
4
Buzzer (BEEP)
5
PCI-e 4x Connector(...
Technical Guide - Page 9
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_9_f410.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 ULTRA SMALL FORM FACTOR COMPUTER (USFF) VIEW
FRONT VIEW 1 Optical Drive
2 Optical Drive Eject Button
3 Power Button, Power Light
4 Drive Activity Light
5 Diagnostic ...
Technical Guide - Page 10
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_10_5000.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_10_5000.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
USFF System Board Components
Number
Name
Number
Name
1
Front Panel Connector (FRONTPANEL)
10
SATA 1 Connector(SATA_1)
2
Memory Connector(DIMM_2)
11
SATA 0 Connector(SATA_0)
3
...
Technical Guide - Page 11
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...174; Business SP2 (32 and 64 bit), Windows Vista® Ultimate SP2 (32 bit)
Basic Driver support only via Dell.com
FreeDOS for (N-series), Ubuntu® Linux version 10.10 (China only)
X
X
X
X
CHIPSET
Chipset Non...the option to view information about your computer. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country.
Technical Guide - Page 12
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... available to implement global IT standards by region/ country.
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis. They also enable companies to Dell customers. This allows customers to change and may vary...
Technical Guide - Page 13
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..., (2 DIMM) 2GB DDR3, 1333MHz, (2 DIMM) 2GB DDR3, 1333MHz, (1 DIMM) 1GB DDR3, 1333MHz, (1 DIMM)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13
1 The total amount of available memory will be installed in performance. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MEMORY
NOTE: Memory modules should be less than 4GB.
Technical Guide - Page 14
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
Bays: 5.25-inch Optical Bay Supported (External) Optical Drives Supported (maximum) Hard Drive Bay Supported (Internal)
MT
DT
2
1
2
1
2
1
Hard ...
Technical Guide - Page 15
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... via a F5 to F3 bay converter on the MT and DT and may require a slim line optical drive depending on the SFF and USFF. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
MT
DT
RAID 0 Performance: (includes two matching capacity/speed hard drives)
1TB1 SATA 7200 RPM HDD (3.5")
X
500GB1 SATA...
Technical Guide - Page 16
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... card
1 Rear
Optional FH card
Optional FH card
2 Rear
Optional LP card
Optional LP card
1 Rear 1 Rear
1 Front 1 Rear 1 Front, 1 Rear
USFF 2 Front, 5
Rear
16 DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards.
Technical Guide - Page 17
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_17_9280.png)
...Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
KEYBOARD AND MOUSE
Dell USB Entry Keyboard with optional palmrest Dell Multimedia Pro Keyboard Dell Smartcard Keyboard Dell USB Optical Mouse Dell Laser...cards and DT and SFF supports low profile (LP) cards. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
COMMUNICATIONS -
Technical Guide - Page 18
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_18_dd97.png)
... upon time of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. SOFTWARE
Dell Client Manager Dell Data Protection/Access (DDPA)
MT
DT
SFF
USFF
Available via Dell.com
Standard
18
U.S. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SECURITY
Trusted Platform Module (TPM) 1.21 Chassis Intrusion...
Technical Guide - Page 23
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_23_3eef.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_23_3eef.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
AUDIO
INTEGRATED REALTEK ALC269Q HIGH DEFINITION AUDIO High Definition ... Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex)...
Technical Guide - Page 24
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_24_4e04.png)
...does not connote an actual operating speed of 1 Gb/sec. COMMUNICATIONS -
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 COMMUNICATIONS - Broadcom NetXtreme 10/100/1000 PCIe Gigabit1 ...
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example...
Technical Guide - Page 43
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_43_6cfd.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 BIOS DEFAULTS
System Configuration
Video Performance Virtualization Support Security
Power Management... Wake on LAN:
Service Tag: Asset Tag: SERR Message:
Numlock LED: USB Emulation: Keyboard Errors: POST HotKeys: Fast Boot:
Enable Enable COM1 RAID On Enable USB Controller Disable Enable Enable (Front USB, Rear Dual USB, Rear Quad USB, PCI...