Dell OptiPlex 960 Support Question
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Question posted by nabesk on February 16th, 2014
What Is The Video Card Failure Code Optiplex 960
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 30
..., 8 GB 512 MB for 667 MHz, 1 GB for 800 MHz 8 GB
Intel® Q45 Graphics Controller up to 1759 MB video memory (shared) ATI Mobility Radeon™ HD3450 256M ATI Mobility Radeon™ HD3470 256M NOTE: Support for half-height video cards is available on Desktop and Small Form Factor via PCIe x16 graphics...
Setup and Features Information Tech Sheet - Page 7
...)
ATI Radeon HD3450 256M
ATI Radeon HD3470 256M
NOTE: Support for half-height video cards is available on Mini Tower
and Desktop via PCIe x16 graphics card slot. 6 Press the power buttons on Desktop and Small Form Factor via PCIe x16 graphics card slot.
Drives
Externally accessible:
CD/DVD Drive:
Mini Tower - two external 5.25-inch...
Technology Guide - Page 3
...BUSINESS The OptiPlex 960 delivers serious performance in the OptiPlex 960, with the OptiPlex 960's Energy Star, EPEAT-Gold, TCO, and Blue Angel certification
3 The stylish new OptiPlex 960 delivers advanced technologies to look no further than the OptiPlex 960. Performance at the OptiPlex 960 level is just one of the reasons Dell is a world leader in business desktops-and why OptiPlex is...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 ...Network Activity Light 13 DisplayPort Connector
7
Wireless Network Adapter (optional)
14
PS/2 Keyboard Connector
SYSTEM BOARD
1
Wireless Card Connector
12
SATA Drive Connectors (4)
2
Thermal Sensor Connector
13
Internal USB Flex Bay Connector
3
Internal Speaker Connector (...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
... (POWER)
21
Internal Speaker (INT_SPKR)
10
Front Panel Connector (FRONTPANEL)
22
Connector for Optional Wireless Card
11 Serial Connector
23
Front Panel Thermal Sensor
12
Intrusion Switch Connector (INTRUDER)
7
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity ... (FRONTPANEL)
20
Floppy Drive Connector (DSKT)
10
Power Connector (POWER)
21 Internal Speaker
11
PSU Thermal Sensor Connector
22
Connector for Optional Wireless Card
9
Technology Guide - Page 14
...write-capable hardware that has been disabled via firmware modifications.
14 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1...SATA 1.5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s...
Technology Guide - Page 15
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector (RJ-45) 1394 Controller Video: VGA DVI Display Port
MT
DT
SFF
12
10
10
One rear, second port optional
Two rear
One rear
One...
Technology Guide - Page 16
...
MT
DT
SFF
Integrated on system board
Supports full height
Low-profile or full height card with
optional riser
Supports low profile card
1 This term does not connote an actual operating speed of 1 Gb/sec. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector locations...
Technology Guide - Page 17
...to Dell. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard... board
Chassis Intrusion Switch
Standard
Dell USB External Biometric Fingerprint Reader
Optional
Dell Smart Card USB Keyboard
Optional
Chassis lock slot
1 TPM may not be available in certain ...
Technology Guide - Page 18
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and ...* 6.60/167.64*
*Maximum allowable dimensions for full height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the desktop/sff chassis
18
MT
DT
SFF
Chassis Volume liters
32.62...
Technology Guide - Page 22
... Compression Power Management Upgradeability Video Operating Temperature Operating Humidity Operating System Support Operating System Driver Support
MT
DT
SFF
PCI
RJ-11
PCM - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
MODEM
NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser. Trellis Coded Modulation (V.90/V.34...
Technology Guide - Page 23
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS - WIRELESS INTERNAL INTEL 5300 802.11 DRAFT-N WIFI (WITH REMOTE WAKE UP SUPPORT) External Connector ...bit, Windows
Vista 64-bit
23 MODEM V.92 DATA/FAX CONTROLLERLESS MODEM Power Requirements Chipset Dimensions of full height card inches/centimeters (L X H) Dimensions of 25 ºC to 95% non-condensing (at temperatures of low profile...
Technology Guide - Page 24
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT supports low profile card or full height card with 4GB system memory
9.63 W
Overlay Planes
Yes
Maximum Color Depth
32 bit
Maximum Vertical Refresh Rate
85 Hz
Multiple Display Support
Yes
Operating Systems Graphics/ Video API Support Supported Resolutions and Max...
Technology Guide - Page 25
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB AMD RADEON™ HD 3450 ...Refresh Rates (Hz) (Note: Analog and/or digital) External connectors Dimensions of full height card inches/centimeters (L x H) Dimensions of low profile card inches/centimeters (L x H) Environmental Operating Conditions (Non-Condensing): Operating Temperature Range Relative Humidity ...
Technology Guide - Page 26
... and/or digital) External connectors
Dimensions of full height card inches/centimeters (L x H) Dimensions of low profile card inches/centimeters (L x H) Environmental Operating Conditions (Non-Condensing...50° C 5-90% RH 0-20,000 ft.
26 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB NVIDIA GEFORCE 9300 GE (CONT.) Environmental Operating Conditions ...
Technology Guide - Page 36
... S3
Maintenance
Service Tag: SERR Message:
Set by the factory. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette ...Port Mode: Serial Port #1:
Enable Enable Enable Enable Enable Enable Enable PS/2 Auto
Video
Primary Video:
Auto
Performance
Multiple CPU Core:
SpeedStep: HDD Acoustic Mode:
Enable Disable, Unless ...
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