Dell OptiPlex 960 Support Question
Dell OptiPlex 960 Support Question
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Question posted by koscot on October 23rd, 2013
How To Reset System Password On Dell Optiplex 960
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com For more
information about your computer.
Setup and Features Information Tech Sheet - Page 1
...
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights
Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F series.
Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower -
Technology Guide - Page 3
...: Isolate system threats and protect your choice of highly customizable, global service and support options throughout the PC lifecycle. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support options to cover systems from acquisition to asset retirement.
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 ...Power 6 Connector
(12VPOWER)
17
PCI Connector (SLOT2, SLOT3)
7
Memory Module Connectors (4)
18
PCIe x1 Connector (SLOT4)
8
Password Reset Pins (PSWD)
19 RTC Battery
9
System Status LEDs Panel Connector
20 Serial Connector
10
Front Panel Connectors (3)
21
Floppy Disk ...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 ...DIMM_1, DIMM_2, DIMM_3,
DIMM_4)
5 SATA Connectors (3)
6
Password Jumper (PSWD)
7
Internal USB Connector (FLEX_USB)
15
PCI Connector (SLOT3)
16
PCI Express x1 Connector (SLOT4)
17
RTC Reset Jumper Pins
18
Battery Socket (BATTERY)
Riser Connector (uses 19...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 ...
12 Serial Port Connector
Intrusion Switch 13 Connector
(INTRUDER)
Front Panel Thermal 14 Sensor Cable
Connector
15
Real Time Clock Reset (RTCRST)
5
Password Jumper Pins (PSWD)
16
PCI Express x16 Connector (SLOT1)
6
SATA Drive Connectors (3)
7
Internal (FlexBay) USB ...
Technology Guide - Page 10
...
SFF
Intel Q45 Express Chipset w/ICH10DO
64Mbit (8MB) located at SPI_FLASH on chipset
16KB located at TPM1P2 on chipset
LOM configuration contained within SPI_FLASH -
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region.
no dedicated LOM EEPROM
10 OPERATING SYSTEM NOTE: One of your computer, click...
Technology Guide - Page 11
... worldwide.
NOTE: Processor numbers are managed for purchase globally. The following GSP processors identified below will be made available to Dell customers. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis.
Technology Guide - Page 12
...DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode options allow you use a maximum of 4GB of address space. This functionality allows IT to physically visit systems. The OptiPlex 960....
therefore, the amount of built-in the 4GB range. Dell's innovative approach to scalable remote client management offers you a ...
Technology Guide - Page 13
To fully utilize 4GB or more of available memory will be less than 4GB. The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM) 1GB DDR2 Non-...
Technology Guide - Page 14
...3 DVD-ROM drives may not be compatible with some existing drives and players; DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 ...5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1....
Technology Guide - Page 15
... to support integrated graphics, depending on operating system, system memory size and other factors.
SFF supports low profile card.
SFF supports low profile card. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16
...
COMMUNICATIONS - MODEM NOTE: MT supports full height card, DT supports low profile card or full height card with integrated Intel Gigabit Ethernet LAN
COMMUNICATIONS - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo line-in/microphone Speakers line...
Technology Guide - Page 17
... Subscription
90 Day Trial or Optional Subscription
17 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad
MT
DT
SFF
Optional...
Technology Guide - Page 18
... x1 Slot
1
1
1
Risers: (replaces PCIe x16 slot 1 and PCI slot 2 on PC configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and Shipping Weight* is based on ...height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the...
Technology Guide - Page 19
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature ....5 W N/A
88 W N/A
88 W N/A
19 1 These form factors utilize a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on Sine Wave output for APFC PSUs, not an approximation of 2 msec +/10% (equivalent to...
Technology Guide - Page 36
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (...Disable, Unless the customer purchased a speedstep capable processor.
Bypass
Security
Admin Password: System Password: SATA-0 Password: SATA-1 Password: SATA-2 Password: SATA-3 Password1: External SATA Password: Password Changes: TPM Security: Execute Disable: Computrace®:
Not set . Not ...
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