Dell OptiPlex 960 Support Question
Dell OptiPlex 960 Support Question
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Question posted by honu4ACE on August 29th, 2013
Optiplex 960 Won't Power On Orange 3
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Current Answers
Answer #1: Posted by Anonymous-130750 on February 11th, 2014 6:47 PM
Anonymous-130750
Member since:
February 11th, 2014 Points: 1,120
Member since:
February 11th, 2014 Points: 1,120
The boot up problem as well as random shutdown can be easily fixed. I had the same problem and replaced EVERYTHING with no luck.
Turns out (and this is gonna sound stupid) the power button is bad. Just replace it and all your problems will go away.
You can find them on ebay for 10 to 15 bucks.Related Dell OptiPlex 960 Manual Pages
Technology Guide - Page 3
... SECURITY From hardware to software, from local to remote, The OptiPlex 960 gives you 'll make today. And the OptiPlex 960 delivers: Help reduce power consumption-and cost- DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with your network infrastructure with Intel® vPro™...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 ...Pins
4 Fan (FAN_CPU)
Intrusion Switch 15 Connector
(INTRUDER)
5
Processor Connector (CPU)
16
PCI Express x16 Connector (SLOT1)
Processor Power 6 Connector
(12VPOWER)
17
PCI Connector (SLOT2, SLOT3)
7
Memory Module Connectors (4)
18
PCIe x1 Connector (SLOT4)
8
Password ...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out ...PCI-E port/SLOT1 and
PCI port/SLOT2)
8
Service Mode Jumper (SERVICE_MODE)
20
Floppy Connector (DSKT)
9
Power Connect (POWER)
21
Internal Speaker (INT_SPKR)
10
Front Panel Connector (FRONTPANEL)
22
Connector for Optional Wireless Card
11 Serial...
Technology Guide - Page 8
...; OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2
Power...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2...Network Adapter (optional)
14
PS/2 Keyboard Connector
SYSTEM BOARD
1
Fan Connector (FAN_CPU)
2
Processor Connector (CPU)
Processor Power 3 Connector
(12VPOWER)
Memory Module
4
Connectors (DIMM_1, DIMM_2, DIMM_3,
DIMM_4)
12 Serial Port Connector
Intrusion Switch ...
Technology Guide - Page 12
...8GB
1GB 8GB1
SFF
4 Up to physically visit systems. The OptiPlex 960 supports the latest generation of Intel ® vPro™ technology. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode ... for your install base of systems regardless of the power state or hardware functionality of memory available to manage your enterprise.
Technology Guide - Page 19
...Power Supplies (UPS) based on Sine Wave output for APFC PSUs, not an approximation of 2 msec +/10% (equivalent to 50 in /sec [51 cm/sec])
105 G +/- 5% with pulse duration of a Sine Wave, Square Wave, or quasi-Square Wave (see UPS technical specifications). DELL™ OPTIPLEX™ 960....2 to 10,668 m (-50 to 35,000 ft)
POWER
Power Supply Wattage
MT APFC
305W1
EPA 255W1
DT APFC
255W1
EPA...
Technology Guide - Page 20
... audio outputs, 90+ dB audio inputs
X
X
X
150 kΩ 150 kΩ 190 Ω
.5 Ω 2W
20 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
POWER (CONT.)
BTUs/h (based on PSU max wattage) 3.3v CMOS battery (type and estimated battery life)
Power Supply Fan
Compliance: Energy Star Compliant Blue Angel Compliant Climate Savers / 80Plus Compliant FEMP Standby...
Technology Guide - Page 21
...Data transfer mode (example Bus-Master DMA) Power consumption (full operation per data rate connection speed) Power consumption (standby operation) IEEE standards compliance (...; F)
20% to a Gigabit Ethernet server and network infrastructure is required. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS - For high speed transmission, connection to 80% (non-condensing) Windows...
Technology Guide - Page 22
...Standards Fax Speeds Fax Mode Capabilities Error Correction and Data Compression Power Management Upgradeability Video Operating Temperature Operating Humidity Operating System Support Operating...Windows Vista Home Basic, Linux
WOL, PXE2.1, ACPI
None
COMMUNICATIONS - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
Pulse Coded Modulation (V.92/V.90) TCM - Trellis Coded Modulation...
Technology Guide - Page 23
...°C
50% to 35 ºC) Windows XP, Windows XP x64, Windows Vista 32-bit, Windows
Vista 64-bit
23 MODEM V.92 DATA/FAX CONTROLLERLESS MODEM Power Requirements Chipset Dimensions of full height card inches/centimeters (L X H) Dimensions of 25 ºC to 95% non-condensing (at temperatures of low profile card inches/centimeters...
Technology Guide - Page 24
...monitor display in DOS, but it does in DOS. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT...Display Port
Bus Type
AUX 1, 2, 4 lanes
Maximum supported resolution
Up to 2560x1600 @ 60Hz
Maximum power consumption
N/A
External connectors DVI (Digital) Adapter (ADD2 card)1
DisplayPort
Bus Type
sDVO
Maximum supported resolution ...
Technology Guide - Page 25
...OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB AMD RADEON™ HD 3450 GRAPHICS DUAL DVI OR VGA Bus Type (example integrated or PCIe x16) GPU core clock Frame Buffer Memory (onboard and shared) Size and Speed Maximum power... Buffer Memory (onboard and shared) Size and Speed Maximum power consumption Overlay Planes Maximum Color Depth Maximum Vertical Refresh Rate ...
Technology Guide - Page 26
...GPU core clock Frame Buffer Memory (onboard and shared) Size and Speed Maximum power consumption Overlay Planes Maximum Color Depth Maximum Vertical Refresh Rate Multiple Display Support ... 85mm
10°-50° C 5-90% RH 0-20,000 ft.
26 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB NVIDIA GEFORCE 9300 GE (CONT.) Environmental Operating Conditions ...
Technology Guide - Page 27
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES
3.5" 80GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power Source
DC Power (Max) DC Current Environmental Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum Wet Bulb ...
Technology Guide - Page 28
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.)
3.5" 160GB SATA 7200 RPM HDD (CONT.) ... (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power Source
DC Power (Max) DC Current Environmental Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum Wet Bulb Temperature Altitude Range...
Technology Guide - Page 29
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.)
320GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power Source
DC Power (Max) DC Current Environmental Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum Wet Bulb ...
Technology Guide - Page 30
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.) 3.5" 80GB SATA 10000 RPM HDD (CONT.) ... (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power Source
DC Power (Max) DC Current Environmental Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum Wet Bulb Temperature Altitude Range...
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