Dell OptiPlex 960 Support Question
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Question posted by finchau on September 30th, 2013
Dell Optiplex 990 Won't Boot
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
![](/manualimages/c/3/dell-optiplex-960-setup-quick-reference-guide-f2e4390_1_7c77.png)
![](/manualimages/c/3/dell-optiplex-960-setup-quick-reference-guide-f2e4390_1_7c77.png)
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer. Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com
Setup and Features Information Tech Sheet - Page 1
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Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - Front and Back View
1
234
5
6
13 14 15 16
7
17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (...
Dell™ OptiPlex™ 960
System Board Mode Configuration - Page 1
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..., or death. chassis cover inside
label
You should see one of the following labels on the inside of the chassis cover:
August 2008 Dell™ OptiPlex™ 755, 760, 960 System Board Mode Configuration
About Cautions
CAUTION: A CAUTION indicates a potential for the correct management mode.
1 Remove the computer cover to the inside of...
Technology Guide - Page 3
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..., global service and support options throughout the PC lifecycle. And the OptiPlex 960 delivers: Help reduce power consumption-and cost-
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support options to cover systems from acquisition to asset retirement...
Technology Guide - Page 4
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_4_2619.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_4_2619.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power ...
Technology Guide - Page 5
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_5_0adc.png)
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
...
Technology Guide - Page 6
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_6_7a27.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_6_7a27.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link ...
Technology Guide - Page 8
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_8_152d.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_8_152d.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_9_aa67.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_9_aa67.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
...
Technology Guide - Page 10
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_10_dca3.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_10_dca3.png)
... to view information about your computer.
For more information regarding the configuration of the following Operating Systems will be preinstalled.
no dedicated LOM EEPROM
10 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region.
Technology Guide - Page 11
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_11_bd88.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_11_bd88.png)
...
X
X-GSP X-GSP X-GSP
SFF
X-GSP X-GSP
X
X-GSP X-GSP X-GSP
11 They also enable companies to Dell customers. This allows customers to reduce the number of Dell's relationship products that are managed for purchase globally.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of configurations managed on a worldwide basis...
Technology Guide - Page 12
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_12_3366.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_12_3366.png)
...are not installed in hardware management capabilities across platform offerings.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode...174; vPro™ technology provides the capability to physically visit systems. The OptiPlex 960 supports the latest generation of address space. Moreover, certain components within the computer...
Technology Guide - Page 13
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_13_fa6d.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_13_fa6d.png)
To fully utilize 4GB or more of available memory will be less than 4GB. The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM) 1GB DDR2 Non-...
Technology Guide - Page 14
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_14_64bf.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_14_64bf.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 Data Protection: ...5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1.44MB
1 For hard drives, GB means...
Technology Guide - Page 15
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_15_b9c1.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_15_b9c1.png)
Integrated Intel GMA 45001
MT
DT
SFF
Integrated on operating system, system memory size and other factors. SFF supports low profile card. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector (RJ-...
Technology Guide - Page 18
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and Shipping ...
*Maximum allowable dimensions for full height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the desktop/sff chassis
18 MT
DT
SFF
Chassis Volume liters
32.62
15.08
...
Technology Guide - Page 21
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_21_39f5.png)
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...) Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex) 10...supports low profile card or full height card with optional riser. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS -
Technology Guide - Page 22
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - Environmental Operating temperature Operating humidity Operating System Driver... GIGABIT1 NETWORKING CARD (CONT.)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex)...
Technology Guide - Page 36
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_36_69fb.png)
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Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36 Not set . Not set . Not set .
Not set . Not set . DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette drive:
USB
SATA-0: SATA-1: SATA-2: SATA-31: External SATA:
Enable Enable...
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