Dell OptiPlex 960 Support Question
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Question posted by kermiyar on October 13th, 2013
Dell Optiplex 960 Bios Won't Update
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
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Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
For more
information about your computer. Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com
Setup and Features Information Tech Sheet - Page 1
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Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - Front and Back View
1
234
5
6
13 14 15 16
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17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (...
Technology Guide - Page 3
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... IT professionals will have the system management tools they need to look no further than the OptiPlex 960. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support options to cover systems from unauthorized access, while enabling multi-factor authentication via...
Technology Guide - Page 4
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power ...
Technology Guide - Page 5
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 ...
12
SATA Drive Connectors (4)
2
Thermal Sensor Connector
13
Internal USB Flex Bay Connector
3
Internal Speaker Connector (INT SPKR1)
14
BIOS/RTC Reset Jumper Pins
4 Fan (FAN_CPU)
Intrusion Switch 15 Connector
(INTRUDER)
5
Processor Connector (CPU)
16
PCI Express x16...
Technology Guide - Page 6
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link ...
Technology Guide - Page 8
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
...
Technology Guide - Page 10
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...32 bit)
FreeDOS for (n-series),
X
X
X
CHIPSET
Chipset Non-volatile memory on chipset
BIOS Configuration SPI (Serial Peripheral Interface) TPM 1.2 Security Device (Trusted Platform Module)1 NIC EEPROM... located at TPM1P2 on chipset
LOM configuration contained within SPI_FLASH - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region...
Technology Guide - Page 11
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... reducing their costs. This allows customers to reduce the number of configurations managed on a worldwide basis.
NOTE: Processor numbers are managed for purchase globally.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of performance. They also enable companies to...
Technology Guide - Page 12
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... inventory capabilities, Remote troubleshooting and repair, Client System Isolation, Remote patching/ updating
Intel® vPro™ technology adds these additional features:
Client initialed ... capabilities across platform offerings. Dell's innovative approach to scalable remote client management offers you to physically visit systems. The OptiPlex 960 supports the latest generation of...
Technology Guide - Page 13
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...
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 To fully utilize 4GB or more of available memory will be less than 4GB. The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM) 1GB DDR2...
Technology Guide - Page 14
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...3 DVD-ROM drives may not be compatible with some existing drives and players; DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 ...5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1....
Technology Guide - Page 15
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... full height card, DT supports low profile card or full height card with optional riser. See chassis diagrams section for maximum card dimensions support. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16
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... Controllerless Modem
Optional full height or low profile card
COMMUNICATIONS - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section ...AUDIO AND SPEAKERS
ADI 1984A High Definition Audio Internal Chassis Speaker Dell AX210 USB Stereo Speakers Dell AX510/AX510PA Dell Flat Panel Display Soundbar
MT
DT
SFF
Integrated on system board
...
Technology Guide - Page 17
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...
90 Day Trial or Optional Subscription
17 only. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad
MT
DT
SFF
Optional
Optional...
Technology Guide - Page 18
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... x1 Slot
1
1
1
Risers: (replaces PCIe x16 slot 1 and PCI slot 2 on PC configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and Shipping Weight* is based on ...height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the...
Technology Guide - Page 19
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...
80 W 240W
80 W 240W
91.5 W N/A
91.5 W N/A
88 W N/A
88 W N/A
19 1 These form factors utilize a more efficient Active Power Factor Correction (APFC) power supply. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature Operating Non-Operating (Storage) Relative Humidity Maximum vibration Operating Non-Operating Maximum Shock Operating...
Technology Guide - Page 36
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...: Computrace®:
Not set . Not set. Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette drive:
USB
SATA-0: SATA-1: SATA-2: SATA-31: External SATA:
Enable Enable Enable Enable Enable
SATA...