Dell OptiPlex 960 Support Question
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Question posted by tsilvJack45 on February 1st, 2014
Dell 960 Wont Boot 3 Light On
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer.
Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 10
...1 power button, power light 3 optical-drive tray eject button 5 USB 2.0 connectors (2) 7 headphone connector
9 hard drive activity light 11 WiFi (optional) light
2 optical drive 4 Dell™ badge
6 microphone connector
8 flex bay (for optional floppy drive, memory card reader, or second 3.5-inch hard disk drive)
10 link integrity light
12 diagnostic lights
10
About Your Computer Desktop -
Setup and Quick Reference Guide - Page 17
...system has booted to the Dell Technology Guide for video may not be included if you begin any of the system will not be available during boot or when... running DOS. NOTE: When connecting a DisplayPort monitor or adapter, the multi-monitor capability of the procedures in this section, follow the safety instructions that shipped with VGA and DisplayPort connectors for video (Desktop...
Setup and Quick Reference Guide - Page 34
...on motherboard (LOM) Controls and Lights Front of computer: Power button Power light
Drive activity light
Diagnostic light
Mini Tower: four full-height slots Desktop: four half-height slots without ... state amber light - solid blue for power-on back panel
push button blue light - A boot failure has occurred. amber
34
Specifications blue light - A blinking blue light indicates the ...
Setup and Quick Reference Guide - Page 39
...connected. • If you added or removed a part before opening the cover. The diagnostic lights on the front of the computer along with the status of a power problem.
Using the ... installed. • If an error message appears on support.dell.com.
For additional safety best practices information, see www.dell.com/regulatory_compliance.
Consult the following table in the search field ...
Setup and Quick Reference Guide - Page 41
Light Pattern Blinking Amber
Steady Amber
Problem Description A possible motherboard, power supply, or peripheral failure has occurred. Press and hold the power supply button. Contact Dell (see "Contacting Dell" on page 66... power supply. If the LED next to boot, inspect the CPU socket for damage.
• If the problem persists, contact Dell (see "Contacting Dell" on page 66).
4 If the LED...
Setup and Quick Reference Guide - Page 62
... invoice or packing slip available when you have ordered, you can call . For the telephone number to the questions most frequently asked by Dell customers about their laptop and desktop computers. log in as user anonymous, and use your touch-tone telephone to select the subjects that you have a problem with your...
Setup and Quick Reference Guide - Page 67
... starting from the Drivers and Utilities media, 50 starting from your hard drive, 49
Dell Systems Management Administrator's Guide, 58
Dell Technology Guide, 58 DellConnect, 61 Desktop System Software, 57 diagnostics
Dell, 49 documentation, 57
Dell Systems Management Administrator's Guide, 58
Dell Technology Guide, 58 Service Manual, 58 drivers, 51 Drivers and Utilities media, 57 identifying...
Setup and Features Information Tech Sheet - Page 1
... loss of data if instructions are not followed. Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - Front and Back View
1
234
5
6
13 14 15 16
7
17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights
Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F...
Technology Guide - Page 3
... displays, and a diskless option to asset retirement. The stylish new OptiPlex 960 delivers advanced technologies to look no further than the OptiPlex 960. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support options to cover systems from acquisition to...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11 ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7
...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
Network Adapter Connector
6 Network Activity Light
9
Line-in/Microphone Connctor
10 USB 2.0 Connectors (6)
11 VGA Connector
12 eSATA Connector
13 DisplayPort ...
Technology Guide - Page 18
... x1 Slot
1
1
1
Risers: (replaces PCIe x16 slot 1 and PCI slot 2 on PC configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and Shipping Weight* is based on ...height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the...
Technology Guide - Page 21
... Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex)...operating speed of 1 Gb/sec.
SFF supports low profile card. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS -
Technology Guide - Page 22
SFF supports low profile card. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - Pulse Coded Modulation (V.92/V.90) TCM ... GIGABIT1 NETWORKING CARD (CONT.)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex) ...
Technology Guide - Page 36
Not set .
Not set . DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless ...AM Disable Disable S3
Maintenance
Service Tag: SERR Message:
Set by the factory. Not set . Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36
Not set . Not set . Bypass
Security...