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Question posted by realpjaso on June 9th, 2014

Dell M6500 Laptop Battery Won't Charge

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Answer #1: Posted by freginold on May 31st, 2020 6:20 AM
freginold

Member since:
December 20th, 2011

Points: 23,253,885
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Generally, when a laptop battery won't charge, it's because of one of the following reasons:
  • The battery won't hold a charge
  • The charger won't charge the battery

Either one could be the culprit -- both are common issues with laptops, and unless you have a spare battery or charger it's often hard to troubleshoot without replacing one or the other. Generally, replacement chargers are cheaper than replacement batteries, so unless you have a reason to think it's the battery, replacing the charger is a good place to start.

Related Dell M6500 Manual Pages

E-Family Re-Image Guide  - Page 1

E-Family Reimage "How-To" Guide Business Client E-Family Re-Image "How-To" Guide Revision 2.0 A00 April 30th, 2010 Dell Confidential
E-Family Re-Image Guide  - Page 2

... Order 13 Appendix - Table B2 29 - Control Point Security Manager Features - Control Point Connection Manager Features - Table B3 30 Appendix - A, FAQs...26 Appendix - C, E-Docks ...31 - Dell E-Docks (E-Family Docking Stations)...31 Dell Confidential B, Tables...28 - Table B1 28 - Control Point System Manager Features -
E-Family Re-Image Guide  - Page 3

... M6400 2nd Generation E6410 E6410 ATG E6510 - Reinstalled images should be installed on Dell E-Family systems in a prescribed order to ensure optimal performance. E-Family Reimage "...to the following the steps in this guide. M4500 M6500 Dell Precision Mobile WorkStations Dell Confidential These images include the Dell recommended software stack and settings, drivers, and applications ...
E-Family Re-Image Guide  - Page 4

E-Family Reimage "How-To" Guide 2 "How-To" 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell E-Family notebook computers: • Microsoft Windows XP 32 & 64-Bit • Vista 32 & 64-Bit • Windows 7 32 & 64-Bit Dell Confidential
E-Family Re-Image Guide  - Page 5

... controller (Intel, nVidia and AMD) - USB 3.0 (Only M6500) - Free Fall Sensor on non E-Family or previous Dell products. Touch Screen Digitizer (Only E6400 ATG / E6410 ATG)...require a new software stack, drivers, and / or applications. Reader, Flash, and ARM Dell Confidential Dell Control Point o System Manager o Connection Manager - These products are : 2.2.1 New Features Offered...
E-Family Re-Image Guide  - Page 6

Intel Turbo Boost - Multi-touch Touchpad - Dell Backup & Recovery Manager - E-Family Reimage "How-To" Guide 2.2.2 New Features...updated integrated graphics o Core i7 Quad Core CPUs supporting 1333MHz memory - Intel vPro (AMT 6.0) - Dell Manageability Package Dell Confidential New BIOS architecture - Free Fall Sensor on the motherboard - Noise Cancelling Digital Array Mics and Light...
E-Family Re-Image Guide  - Page 7

... Model and the Model Number - Select Operating System (32-Bit or 64-Bit version must be selected) Dell Confidential E-Family Reimage "How-To" Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on...
E-Family Re-Image Guide  - Page 10

...Battery Life - E-Family 1st generation o Control Point Security Manager (Requires Dell Control Point security driver pack) - E-Family Reimage "How-To" Guide - Ambient Light Sensor • Requires Dell... provide quick access to business critical data - Backup & Recovery Manager Dell Confidential ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires...
E-Family Re-Image Guide  - Page 11

...Advanced Disk Operation mode) which offers faster performance, eSATA support, and increased battery life. See section "2.6.4 Intel Storage" of this mode • AHCI...Intel Rapid Storage Technology driver must be installed in this document Dell Confidential This mode requires an additional storage driver provided by Dell • RAID = SATA is configured to Operating System performance...
E-Family Re-Image Guide  - Page 13

...) found under the "Chipset" section • PCI8412 TI driver (Applies only for M6500) is set to be installed on Dell's driver & downloads support web site (support.dell.com) under the "Chipset" section 2.6.2 Dell System Software for Dell E-Family notebooks. The Intel Mobile Chipset driver is required to either AHCI, IRRT, RAID On, or RAID, install...
E-Family Re-Image Guide  - Page 15

... driver applicable to their system available on Dell E-Family products: 1st Generation 2nd Generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 Intel nVidia GM45/GE45/GS 45 QM57/QS57 Quadro NVS 160M Quadro FX 2700M / 3700M Quadro NVS 3100M Quadro FX 880M...
E-Family Re-Image Guide  - Page 16

Broadcom (E5400, E5500 and M6400 / M6500 Products Only) o Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit either do not provide native support or do not include the driver recommended by Dell. Install the following Security devices: o Broadcom Trusted Platform Module o Atmel Trusted Platform Module o STMicroelectronics...
E-Family Re-Image Guide  - Page 17

... Note: Customers can be obtained through one of power management configuring and alerting capabilities: o Battery Status o Power Scheme and Sleep Mode o Display and Devices o Keyboard Backlighting and Hotkeys Customization o Extended Battery Life / All Day Battery Life - The Control Point Security Device Driver is a Dell developed modular application providing a complete set of the two options...
E-Family Re-Image Guide  - Page 19

... M4500 M6500 DCP CM 1.1 DCP CM 1.2 DCP CM 1.3 DCP CM 1.4 WLAN + WiMAX WPAN Dell Wireless 1397 Dell Wireless 1510 Dell Wireless 1520 Dell Wireless 1501 Intel 5300 Intel 5100 Intel 5150 Intel 6300 Intel 6200 Intel 6250 Dell Wireless 365 Dell Wireless 370 Dell Wireless 410 Dell Wireless 375 Dell Wireless 420 Dell Wireless 5720 Dell Wireless 5530 Dell Wireless 5540 Dell Wireless 5600 Dell...
E-Family Re-Image Guide  - Page 21

...: 1st Generation 2nd Generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 Dell Touchpad / Pointing Stick Dell Multi-Touch Touchpad XXXXXXX Dell Jog Shuttle Touchpad Dell Jog Shuttle Touchpad (Multi-Touch) XXXX X X - Differences between the 1st and 2nd generation of systems. Drivers from the 1st generation...
E-Family Re-Image Guide  - Page 22

...manage networked computers to vPro Configurations) - Install the following drivers provided by Dell: o Conexant D330,HDA,MDC,v.92,modem available on a network o ...dell.com) under the "Chipset" section o For E-Family 1st generation systems • Intel AMT HECI • Intel AMT SOL/ LMS o For E-Family 2nd generation systems: • Intel AMT HECI (Unified AMT6 Driver) 2.6.20 USB 3.0 (M6500...
E-Family Re-Image Guide  - Page 24

... & downloads support web site (support.dell.com) under the "Applications" section Dell Confidential Latitude On Precision On E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 E-Family Reimage "How-To" Guide - 2.6.25 Latitude ON / Precision ON - In order to enable the Latitude ON / Precision ON...
E-Family Re-Image Guide  - Page 28

..." only) settings (certain panels only) Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A Yes, but No DCP N/A N/A N/A N/A Yes (Intel LOM) Availabilty of ECC Alerts log information at OS presence (PWS only) Privacy Screen - v1.0 battery charge enable/disable status v1.0 Network card power management v1...
Setup and Features Information Tech Sheet - Page 1

About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Dell Precision M6500 Mobile Workstation Setup and Features Information Tech Sheet Front View 1 23 4 56 7 26 25 24 23 22 21 20 19 18 August 2010 8 9 10 11 15 14 17 16 12 13 Model: PP08X Type: PP08X001
Setup and Features Information Tech Sheet - Page 3

... gently to avoid damaging the cable. For additional best practices information, see www.dell.com/regulatory_compliance. When you wrap the AC adapter cable, ensure that shipped with ... connector 9 IEEE 1394 port (6-pin, powered) 11 cooling vents 13 cooling vents 2 optical drive 4 battery status light 6 USB 3.0 connectors (2) 8 line-in/microphone connector 10 security cable slot 12 AC adapter...

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