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Question posted by trishaj2010 on January 23rd, 2013

Won't Turn On

when I push the power button on it won' t come on. the power light is on and it looks like a little battery shaped light is on above the power light.

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Answer #1: Posted by prateekk007 on January 24th, 2013 10:13 AM

prateekk007

Member since:
December 5th, 2012

Points: 2,137,520

70
points

Hi trishaj2010

Please follow the below mentioned steps that might help you:

1) Connect the tower to a known good power outlet bypassing the UPS/Spike buster if any.

2) Swap monitor power cable with the tower, vice-versa

3) Connect the Ac adapter to a known good power outlet. Check Power LED indicator on AC Adaptor (without plugging into the desktop)

4) Remove all external peripherals, disconnect the Ac Adaptor and hold the power button down for 20 seconds, to discharge “Static Flea Power”, after that connect AC Adaptor and turn your machine on.

You can also refer to the below mentioned link for further help: http://dell.to/10J8Kg0

Please revert with the results.

Thanks & Regards
Prateek K

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